Abhishikth Ambati

• Automated infrastructure provisioning using AWS CloudFormation and Terraform, reducing deployment time by 80%.
• Designed, implemented, and maintained scalable and highly available AWS infrastructure using services like VPC, EC2, RDS, S3, and ALB, supporting both production and development environments across multiple AWS accounts.
• Managed IAM roles, policies, SCPs, and AWS Identity Center (SSO) to ensure secure access control across multiple AWS accounts.
• Implemented monitoring and alerting using Datadog / CloudWatch / Prometheus / Grafana, leading to a 60% faster incident response time
• Configured and managed VPCs, Subnets, Route Tables, Security Groups, NAT Gateways, and VPN connections for secure network design.
• Maintained RDS, EKS, EC2, EFS, S3, and Elastic Load Balancers (ALB/NLB) ensuring high availability and performance.
• Performed regular DR drills using AWS Elastic Disaster Recovery, ensuring business continuity and zero data loss.
• Used AWS Systems Manager (SSM) for patching, inventory collection, automation documents, and session management.
• Leveraged EventBridge + Lambda with step function to automate operational tasks and custom event-driven workflows.
• Optimized AWS costs by implementing rightsizing recommendations, scheduling non-prod instances, and using Savings Plans / Reserved Instances.
• Worked with Git, CI/CD pipelines (CodeBuild, CodeDeploy, Jenkins) to deploy infrastructure and application code.
• Conducted regular security reviews and audits to ensure compliance with organizational policies and industry standards.

• Led the implementation and administration of Acronis cloud Backup and Recovery across a hybrid infrastructure (on-prem and cloud), ensuring secure, reliable, and efficient data protection for critical workloads.
• Technical presentations to educate team members on the product work flow and solving technical issues with the product based on specific scenarios
• Client discussions to implement new backup and recovery plans as per requiremnets
• Logged and tracked backup and recovery failure issues in Jira, detailing environment-specific errors and collaborating with developers to resolve product-related defects.
• Team management and maintaining teams productivity on handling issues.

• Datacenter Management & Virtualization

Managed and configured physical and virtual infrastructure within on-premises data centers.
Created, deployed, and maintained virtual machines (VMs) using VMware vSphere, vCenter, and ESXi hosts to meet various workload requirements.
Performed routine capacity planning, performance tuning, and health monitoring of virtual environments.

• DevOps Tools Configuration & Testing

Configured and tested core DevOps tools including Jenkins (CI/CD automation), Docker (containerization), Kubernetes (container orchestration), Ansible (configuration management), Terraform (infrastructure as code), and Grafana/Prometheus (monitoring and alerting).
Conducted tool integration testing and basic pipelines to validate functionality and use-case alignment.

Additionally configured many more IT training tools and tested as per requirements and published the VM's

• Virtualization & Citrix Support

Configured and troubleshot complex virtualization environments using VMware vSphere.
Provided support for Citrix XenApp and XenDesktop environments, ensuring seamless virtual application and desktop delivery to end users.

• Operating System Administration

Installed, configured, and troubleshot various Windows Server editions (2012 – 2019) and Linux distributions (CentOS, Ubuntu, Oracle Linux, Cloudera).
Performed user and service configurations, managed updates and patches, and resolved OS-level issues in production and development environments.