ABHISHSEK SRIVASTAVA

PROFESSIONAL PROFILE

Vendor Management & Accounts Payable Associate with 11 years at TCS managing $120M+ annual vendor spend and 10,000+ vendor master in SAP P2P. Expert in compliance, KPI reporting, team supervision, and Gen AI automation. Cut vendor setup TAT 40%, led UAT for AI workflow, and received ‘Contractual Master’ award for process innovation. Domain expertise in UK Utilities billing, revenue protection, and OFGEM compliance. Acting SME for P2P with zero audit findings for 5 years.

KEY SKILLS

ERP & P2P: SAP ECC, S/4HANA, SAP IS-U, SAP FI-AP, Vendor Master, ServiceNow.

AP & VM: Invoice Processing, 3-Way Match, GR/IR, Payment Terms, TDS, Vendor Onboarding, Portal Management.

Compliance: OFGEM, TDS Codes, Segregation of Duties, Audit Support.

Reporting: KPI Dashboards, Client MIS, SLA Tracking, Excel.

Leadership: Team Supervision, SME Training, UAT Lead, Cross-functional Coordination, Client Escalations.

PROFESSIONAL EXPERIENCE

Vendor Management | Accounts Payable Associate | Tata Consultancy Services | 2020 – Present.

Global P2P Operations - $120M Spend

• Own vendor master governance for 10,000+ vendors in SAP S/4HANA, partnering with IT for payment terms, TDS codes, and plant assignments.
• Supervise 8-member Vendor Management team as backup TL, ensuring 100% SLA adherence, workload distribution, and resolution of vendor portal escalations.
• Build & present monthly KPI dashboards to client tracking onboarding TAT, First-Time-Right %, compliance rate, and exception metrics with root-cause analysis.
• Led UAT and SME rollout for Gen AI vendor onboarding, cutting setup TAT 40% from 5 days to 3 days; received ‘Contractual Master’ award for process innovation.
• Manage vendor portal operations including user ID creation, RFQ acceptance, bill/challan uploads, and document compliance in ServiceNow.
• Execute critical controls for vendor amendments and payments, maintaining zero audit findings across 5 consecutive cycles.
• Drive 45% reduction in AP exceptions by training 20+ users on PO/GR discipline and coordinating with Procurement/Tax for TDS resolution.

Vendor Management | Revenue Operations Associate | Tata Consultancy Services | 2015 – 2020.

UK Utilities Client – SAP IS-U

• Managed prepayment & credit billing for 50,000+ accounts, compiling quarterly/annual consumption bills and ensuring OFGEM-compliant invoicing with 99.8% accuracy
• Recovered £4.2M in customer debt via structured repayment plans and weekly credit control calls, reducing 90+ days arrears 30%
• Led revenue protection investigations for illegal electricity abstraction/fuel theft, preventing £1.8M+ annual losses and recovering £8K–£15K per case.
• Resolved billing exceptions by correcting meter data through customer communication and maintaining SAP IS-U master data for credit/prepay accounts
• Automated billing workflows, cutting manual effort 50% and improving regulatory reporting timelines.
• Enhanced contract compliance by closely monitoring vendor activities and addressing any discrepancies promptly
• Coordinated cross-functional teams to evaluate potential vendors, leading to more informed decision-making during the selection process.

EDUCATION & CERTIFICATIONS

Bachelor of Commerce | Calcutta University | 2014 | Gen AI for Business – TCS Internal