Abhiuday Sengar

Conducted thorough audits of data entries, ensuring adherence to quality assurance standards.

• Streamlined operational processes to enhance organizational efficiency.
• Reviewed documents for accuracy and completeness using internal verification tools.
• Ensured compliance with data standards and regulations during verification processes.
• Provided exceptional customer service to support verification team objectives.
• Enhanced paystub evaluations through meticulous accuracy and detailed analysis.
• Maintained high standards of accuracy in evaluations and analyses.
• Delivered quality assurance by reviewing output from automated processes.

Ensured customer satisfaction by promptly resolving inquiries and issues through active listening.

• Assisted customers with technical problems and product-related questions effectively.
• Employed problem-solving skills to facilitate timely resolutions for client concerns.
• Adapted communication styles to meet diverse customer needs while retaining professionalism.
• Collaborated with colleagues to optimize customer service processes for better performance.
• Resolved issues with first call and escalated more complex issues to obtain necessary customer support.
• Analyzed customer complaints and service trends to identify and correct systematic issues.