Abhra Chatterjee
Navi Mumbai
Summary
Accomplished senior sales professional with over 20 years of experience in business excellence, development, marketing, and product management. Expertise in team handling, strategic planning, channel distribution, and client relationship management. Currently in a senior managerial role at a leading general insurance company, overseeing top-line, bottom-line, strategy, and P&L. Deep understanding of the insurance sector with proven success in team leadership, market penetration, and revenue growth. Skilled in identifying market trends and implementing strategies for continuous business process improvement.
Overview
22
22
years of professional experience
Work History
Vice President-Product Management
ICICI Lombard GIC Ltd
03.2025 - Current
- Led initiatives to develop motor technology throughout organization.
- Directed collaborative team efforts to successfully introduce new products.
- Overseeing team operations to successfully deliver product plans.
- Oversaw prioritization, ensuring effectiveness in product backlog management.
- Delivered comprehensive product vision and updates to stakeholders.
Vice President-Motor Agency(Pan India)
ICICI Lombard GIC Ltd
04.2024 - 02.2025
- Aligned business initiatives with company goals and market prospects for motor insurance.
- Leads recruitment, onboarding and performance management of agency partners, focusing on expanding reach and optimizing sales effectiveness
- Nurtured effective partnerships with agency leaders and distribution partners to encourage long-term cooperation.
- Monitors team performance through KPIs, providing regular feedback, coaching and incentives to maximize productivity and achieve sales targets
- Engaged cross-functionally with product, marketing, and operations teams to create competitive offerings.
- Analyzes market trends, competitor strategies and customer feedback to inform channel development and identify new growth opportunities
- Led training initiative for agency partners to boost proficiency in product knowledge.
- Made Agency VO a 1000 mln vertical in span of 1.5 year
- Operating the VO location at 92% OR
- Facilitated single policy activation for 600+ intermediaries monthly.
- Created steady monthly premium stream of 30 million through strategic initiative in CV business.
- Enhanced digital adoption by transitioning partner and silver advisors to mobile-based platforms for policy issuance.
Deputy VP-Motor Agency(Pan India)
ICICI Lombard GIC Ltd
07.2022 - 03.2024
- Increased company growth through collaboration with sales and marketing departments.
- Identified opportunities to improve business process flows and productivity.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
Deputy VP-SME Agency(Pan India)
ICICI Lombard GIC Ltd
04.2019 - 06.2022
- Implemented commercial line presence across 30 strategic VO locations within 7 metropolitan areas.
- Oversaw onboarding and professional growth programs for sales personnel spanning seven locations.
- Analyzed financial metrics associated with topline, bottom line, and cost of revenue to improve budget forecasting.
- Outlined and shared future VO initiatives with MD during monthly presentations.
- Developed activation strategies targeting underperforming channel partners across specific VO regions.
- Promoted small-ticket commercial line products to motor and health partners.
- Facilitated webinars to deliver technical and sales training to channel partners.
- Created SME distribution of 500+ advisor’s across identified VO location’s
- Achieved monthly revenue target amounting to 70 million.
- Operating the VO location at 82% OR
- Achieved a 85%+ compound annual growth rate over the past three years.
Associate VP-SME Agency
ICICI Lombard GIC Ltd
04.2016 - 03.2019
- Establish sales objectives by forecasting and developing monthly, quarterly and annual sales quotas in assigned territory; projecting expected sales volume.
- Play a significant role in long-term planning, including initiatives related to new channel identification, client acquisition, process development and maintenance of healthy combined ratio with apt focus on top and bottom line sales.
- Oversee the continuous monitoring of monthly P&L with control on expense, commission and loss ratios.
- Products handled: All commercial line products including GHI, GPA, WC, Fire, Marine, Liability, Credit insurance
- Achievement: Making Mumbai 200 million location in SME agency
Area Sales Manager (Thane, Navi Mumbai)
ICICI Lombard GIC Ltd
04.2010 - 03.2016
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Built lasting relationships with clients through outstanding customer service interactions.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Prepared sales presentations for clients showing success and credibility of products.
- Led sales region to increase sales and boost team morale.
- Accompanied sales reps in field for ride-alongs to teach, observe and work one-on-one.
- Collaborated with clients and distributors to create and promote new products.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Sales Manager( NCR, Lucknow)
ICICI Lombard GIC Ltd
12.2006 - 03.2010
Unit Sales Manager (NCR)
ICICI Lombard GIC Ltd
07.2005 - 11.2006
Executive – Sales (MP)
Haier Appliances Pvt. (I) Ltd
10.2004 - 06.2005
- Handled average business of 25 to 30 lakhs/month, with focus on implementing and developing sales strategy and actively looking for initiatives to improve the proposition of Haier within the market.
TSI(Chhattisgarh)
Asian Paints(I) Pvt LTD
11.2003 - 09.2004
Education
Masters of Business Administration - Marketing and Systems
Devi Ahilya Vishwavidyalaya
Indore01.2003
Bachelors in Commerce - undefined
University of Lucknow
01.2001
Skills
- Self-awareness
- Integrity
- Coaching skills
- Leadership skills
- Strategic skills
- Market trends analysis
- Competitor analysis
- Competency mapping
- P&L management
- Cost management
- Product Management
Languages
English
Hindi
Bengali
References
Available on request
Hobbies and Interests
- Travelling
- Watching TV
Passport Validity
Till 2029
Timeline
Vice President-Product Management
ICICI Lombard GIC Ltd
03.2025 - Current
Vice President-Motor Agency(Pan India)
ICICI Lombard GIC Ltd
04.2024 - 02.2025
Deputy VP-Motor Agency(Pan India)
ICICI Lombard GIC Ltd
07.2022 - 03.2024
Deputy VP-SME Agency(Pan India)
ICICI Lombard GIC Ltd
04.2019 - 06.2022
Associate VP-SME Agency
ICICI Lombard GIC Ltd
04.2016 - 03.2019
Area Sales Manager (Thane, Navi Mumbai)
ICICI Lombard GIC Ltd
04.2010 - 03.2016
Sales Manager( NCR, Lucknow)
ICICI Lombard GIC Ltd
12.2006 - 03.2010
Unit Sales Manager (NCR)
ICICI Lombard GIC Ltd
07.2005 - 11.2006
Executive – Sales (MP)
Haier Appliances Pvt. (I) Ltd
10.2004 - 06.2005
TSI(Chhattisgarh)
Asian Paints(I) Pvt LTD
11.2003 - 09.2004
Masters of Business Administration - Marketing and Systems
Devi Ahilya Vishwavidyalaya
Bachelors in Commerce - undefined
University of Lucknow
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