Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
ABID IMAM

ABID IMAM

New Delhi

Summary

Familiarity with MS Excel, SQL, Power BI, Python (NumPy & Pandas) Data Collection & Preprocessing, Data Types, Data Visualization.

Team Communication & Project Management.

Problem-solving ability to identify & solve complex problems using data- driven approaches.

I'm a Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans.

Overview

4
4
years of professional experience

Work History

Data Analyst

Delhi Pasand Agro Pvt. Ltd.
New Delhi
02.2023 - 07.2023
  • Delhi Pasand Agro Pvt. Ltd. - Authentic Basmati Rice Miller & Exporter
  • Helped Delhi Pasand to build a D2C Brand by bridging the gap between data and business decisions, providing valuable insights that drive growth, enhance customer experience, and improve operational efficiency.
  • Develop and execute a comprehensive CRM strategy aligned with the company's goals and objectives.
  • Customer Segmentation and Targeting: Analyze customer data to identify meaningful segments and create targeted marketing campaigns.
  • Develop customer personas and profiles to better understand customer needs, preferences, and behaviors.

Data Analyst

SALEASE
New Delhi
12.2020 - 12.2022
  • Salease - localized discovery platform, connecting businesses and expert sales professionals on a single platform.
  • Drafted all tasks on Salease Application according to requirement of Task Providers.
  • Analyzed area-wise Task data of Job Seekers
  • Conducted Task Verification for multiple clients (Job Providers) across country.
  • Share Smart Reports (Verified Tasks) to the clients on daily basis for final verification of tasks from client end.
  • Developed dashboards and Reports using Excel & Power BI to track Tasks, task rejections, Task payments & identify areas for growth
  • Developed and implemented data analysis techniques to improve the accuracy & efficiency of gig worker task management.
  • Collaborated with cross-functional teams to identify data-driven solutions to improve customer experience & decrease task rejection chances.
  • Managed gig worker tasks by assigning data to telecallers & ensuring the timely completion of tasks
  • Analyzed gig worker data input to ensure the accuracy & completeness of task submissions
  • Developed data quality control processes to ensure gig workers adhered to the company's task guidelines
  • Monitored & reported on gig worker performance metrics to identify areas for improvement
  • Collaborated with cross-functional teams to identify data-driven solutions to improve gig worker experience and increase productivity
  • Produced monthly reports using advanced Excel spreadsheet functions.

Operation Associate

RETAILERSBOOK
New Delhi
04.2020 - 10.2020
  • RetailersBook - B2B eCommerce marketplace
  • Analyzed area-wise order data & optimized delivery routes by assigning orders to delivery boys, resulting in a 20% reduction in delivery time & cost.
  • Increased product-wise sales in a specific location by analyzing sales data & developing targeted marketing campaigns, resulting in a 15% increase in sales.
  • Developed Dashboards and Reports using Excel & Power BI to track order volume (Sales Agent, Product & Area wise Sale Reports) & identify areas for growth.
  • Developed & implemented data quality control processes to ensure data accuracy & consistency.
  • Produced monthly reports using Data Visualization and Excel spreadsheet functions.

Claim Associate

Optum Global Solution
New Delhi
06.2019 - 03.2020
  • Optum Global Solutions - Resolve Claims of Health Care Companies
  • Evaluated accuracy and quality of data entered into Company management system.
  • Collaborated with claims department and industry anti-fraud organizations to resolve claims.
  • Developed and implemented quality assurance processes to check accuracy of claims processing.

Education

B.Tech - Electrical Engineering

Aryabhatta Institute of Engineering And Management
Durgapur

Secondary & Intermediate -

Jamia Millia Islamia
New Delhi

Skills

  • MS Excel
  • SQL
  • Power BI
  • Python
  • NumPy
  • Pandas
  • Data Collection & Processing
  • Data Visualisation

Languages

  • Hindi
  • English
  • Urdu

Timeline

Data Analyst

Delhi Pasand Agro Pvt. Ltd.
02.2023 - 07.2023

Data Analyst

SALEASE
12.2020 - 12.2022

Operation Associate

RETAILERSBOOK
04.2020 - 10.2020

Claim Associate

Optum Global Solution
06.2019 - 03.2020

B.Tech - Electrical Engineering

Aryabhatta Institute of Engineering And Management

Secondary & Intermediate -

Jamia Millia Islamia

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