Experienced in high-pressure dining environments, effectively collaborated with team members to maintain operational efficiency during peak service hours. Addressed and resolved customer complaints in accordance with company policies, ensuring a positive dining experience. Demonstrated strong customer service skills by anticipating guest needs and delivering timely food and beverage service. Assisted in training new staff on table set-up and customer service protocols, contributing to overall team performance.
Decision making
Discipline
Listening
Innovation
Self assessment
Time management