Abigail Nunez
Batesville
Summary
Very dedicated and have a willingness to learn about anything. Strive strive to build close and strong relationships with those around me to ensure comfortability. I am very adaptable to any kind of situation with quick problem-solving skills to resolve any issues that arise.
Overview
8
8
years of professional experience
Work History
Teller Lead
PNC Bank
Batesville
02.2025 - Current
- Processed customer transactions accurately and efficiently.
- Managed cash drawer and balanced cash at end of shifts.
- Trained new tellers on operational procedures and systems to enhance service delivery.
- Resolved customer issues promptly, contributing to high levels of customer satisfaction.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Handled phone calls, inquiries, and emails to support administrative tasks related to banking products.
Grocery Team Member
Kroger
Batesville
03.2018 - 08.2021
- Managed inventory by ensuring flower quality and timely restocking of supplies to maintain product freshness.
- Maintained a clean and organized workspace throughout the shop.
- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Organized inventory of plants, vases, containers, and supplies to enhance store presentation and accessibility.
- Utilized knowledge of store layout to direct customers towards desired items quickly.
- Received and unloaded new products, verifying order accuracy and inspecting for damage to ensure quality standards.
Hostess/Busser
Hillcrest
Batesville
09.2017 - 12.2017
- Greeted and seated guests promptly for a welcoming dining experience.
- Coordinated reservation system to optimize seating during peak hours.
- Greeted guests warmly upon arrival, seating them promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Delivered dishes and refilled drinks to support servers and maintain service flow.
- Collaborated with team members during busy periods to improve overall customer experience.
Education
Associate of Science - Human Services
Ivy Tech Community College of Indiana
Indianapolis, IN05-2024
Skills
- Banking software
- Customer service
- Inventory management
- Conflict resolution
- Team collaboration
- Problem solving
- Client relationship management
Languages
Spanish
Professional
English
Professional
Timeline
Teller Lead
PNC Bank
02.2025 - Current
Grocery Team Member
Kroger
03.2018 - 08.2021
Hostess/Busser
Hillcrest
09.2017 - 12.2017
Associate of Science - Human Services
Ivy Tech Community College of Indiana