Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abigail Smith

Greenville

Summary

Dynamic professional with a proven track record in employee training and customer service, recognized for enhancing operational efficiency and fostering positive customer experiences. Expertise in team building and task organization supports the successful execution of diverse projects. Adaptable and committed to continuous development, thrives in fast-paced environments while effectively prioritizing tasks.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Team Trainer

Taco Bell
Floyds Knobs
02.2025 - Current
  • Facilitated ongoing training sessions to enhance product knowledge and customer service skills.
  • Collaborated with management to identify training needs and improvement areas.
  • Engaged with customers to enhance their dining experience and satisfaction.
  • Performed opening and closing duties such as setting up workstations, restocking supplies and cleaning equipment.
  • Adhered to proper food handling techniques while preparing meals for customers.

Personal Assistant

A.R.E. Properties
Greenville
01.2022 - Current
  • Organized travel arrangements, booking flights and accommodations as needed.
  • Assisted in event planning, coordinating logistics for corporate functions and gatherings.
  • Handled errands to support daily operations, allowing employer to concentrate on critical responsibilities.
  • Monitored activities to ensure timely completion of priority tasks.
  • Executed diverse clerical duties to enhance office efficiency.
  • Managed confidential personnel records and sensitive information files.

Rural Mail Carrier

USPS
Greenville
06.2024 - 11.2024
  • Sorted and organized mail for optimal delivery routes.
  • Collected outgoing mail from designated drop-off locations.
  • Adhered to safety protocols during all delivery operations.
  • Logged daily activities in accordance with USPS procedures.
  • Provided excellent customer service while interacting with customers on route.

Waitress

Waffel House
New Albany
01.2022 - 02.2024
  • Provided exceptional customer service to enhance dining experiences.
  • Took accurate orders and communicated them to kitchen staff efficiently.
  • Maintained cleanliness and organization of dining area during shifts.
  • Collaborated with and trained team members to ensure smooth restaurant operations.
  • Developed positive relationships with regular customers through a positive attitude.

Glass Inspector

Anchor Hocking Glass
Lancaster
11.2020 - 10.2021
  • Inspected glass products for defects and ensured quality standards were met.
  • Trained new staff on inspection processes and safety protocols effectively.
  • Ensured compliance with safety regulations when handling heavy equipment and hazardous materials during inspections.
  • Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.

Crew Member

Taco Bell
Lancaster
06.2016 - 06.2019
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through drive-thru service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Operated kitchen equipment including ovens, grills, and fryers safely and efficiently.
  • Maintained cleanliness of workstations and adhered to food safety regulations.
  • Trained new staff on proper food handling techniques and kitchen procedures.

Education

High School Diploma -

Lancaster High School
Lancaster
06-2019

Skills

  • Employee training
  • Customer service
  • Team building
  • Event planning
  • Adaptability
  • Continuous development
  • Task prioritization
  • Time management

Certification

  • CPR certified (Human and Animal certification)

Timeline

Team Trainer

Taco Bell
02.2025 - Current

Rural Mail Carrier

USPS
06.2024 - 11.2024

Personal Assistant

A.R.E. Properties
01.2022 - Current

Waitress

Waffel House
01.2022 - 02.2024

Glass Inspector

Anchor Hocking Glass
11.2020 - 10.2021

Crew Member

Taco Bell
06.2016 - 06.2019

High School Diploma -

Lancaster High School
Abigail Smith