Summary
Overview
Work History
Education
Skills
Professional Highlights
Accomplishments
Languages
Timeline
Generic
Abilash Ahilan

Abilash Ahilan

Chennai

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

AWS Administrator

Cognizant
Chennai
08.2022 - Current
  • Managed the security patching and vulnerabilities fixing on Linux, Ubuntu and Windows Operating systems
  • Launched new servers and creating S3 bucket through cloud formation stack.
  • Troubleshooting and fixing the issues related to servers, software issues and patching related issues.
  • Creating change requests and Jira tickets for security patching.
  • Migration of servers from EC2 to Spotinst and running build jobs on Jenkins to patch the servers.
  • Monitored, configured, and managed EC2 instances for optimal performance.
  • Created IAM roles,users and groups with appropriate access control policies.
  • Ensuring that customers are provided with timely update about the status of the requests which includes providing clear and concise technical explanations to non-technical customers, and managing customer expectations.
  • Performing standalone, Autoscaling and ECS patching on the servers
  • Creating and maintaining troubleshooting guides.

L1 Support Engineer

Cognizant
Chennai
03.2021 - 08.2022
  • Working with Windows Server 2008, 2012, 2010 and 2016 environment.
  • User account creation/ termination, share drive access as per work requirement.
  • AD Group creation, Service account, Functional account (creation\permission) and provide permission as per user request.
  • Troubleshooting on DHCP, DNS and cluster issues.
  • Creating & configuring print management & its role in server to server for remote location work sites.
  • Ensure 100% adherence to SLA. Prioritize and plan for the completion of assigned task, allotted and resolved the same on time without error.
  • Handling and managing tickets (Incident\ServiceRequests) in SLA by using Ticketing Tool (Service Now).

Education

Bachelor in Commerce -

Dwaraka Doss Goverdhan Doss Vaishnav College
Chennai
04.2020

Skills

  • Amazon Web Service (AWS)
  • Windows and Linux
  • Jenkins and Jira
  • Spotinst
  • Avamar Backup Tool
  • EC2
  • EBS and ELB
  • IAM and S3
  • Auto Scaling
  • Cloud Formation
  • RDS
  • VPC
  • Dynamodb
  • SNS
  • DHCP and DNS
  • Active directory
  • Communication skills
  • Problem solving skills

Professional Highlights

  • Received best team award for the team effort.
  • Received spotlight award for my contribution.

Accomplishments

  • Received best team award for the team effort.
  • Received spotlight award for my contribution.

Languages

Tamil
First Language
English
Upper Intermediate (B2)
B2

Timeline

AWS Administrator

Cognizant
08.2022 - Current

L1 Support Engineer

Cognizant
03.2021 - 08.2022

Bachelor in Commerce -

Dwaraka Doss Goverdhan Doss Vaishnav College

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