Experienced Manager with a goal-oriented mindset and a deep understanding of business and financial operations. Skilled at motivating teams to achieve performance goals and drive positive business impact. Seeking a challenging position in a progressive organization that fosters professional growth and offers the opportunity to contribute to a dynamic team.
Overview
20
20
years of professional experience
2011
2011
years of post-secondary education
4
4
Languages
Work History
Manager / Lead Inventory Management ERP
Air India Express Ltd.
09.2019 - Current
Oversee inventory management and reconciliation processes.
Ensure product quality and address customer feedback.
Manage and administer quality audit programs to maintain optimal product quality and value.
Responsible for catering and commissary product quality, ensuring the integrity of provisioning for all flights within designated territories, including third-party suppliers.
Contribute to the development of Inflight Catering supply chain and logistics standards and specifications, implementing and monitoring them as per established SOPs.
Provide feedback on product and service standards to ensure cost-effectiveness and adequate service levels.
Audit caterers' compliance and performance to ensure 'zero defects' in provisioning integrity.
Maintain close communication with appointed caterers during the startup phase and beyond, offering necessary support.
Ensure safe segregation and proper storage of catering materials and equipment, following good housekeeping practices.
Collaborate with caterers and third-party suppliers to adhere to SOPs and maintain budget controls.
Project SANGAM – Air India SAP ERP Implementation:
Served as SAP MM Consultant to design and implement the Procure-to-Pay (P2P) process and as SD Consultant for developing a customized onboard sales module.
Designed a SAP customised Warehouse Management solution tailored to Indian customs operations under the Special Warehouse Act.
Led SAP S/4HANA MM and SD module implementation, including API integration with nGO-Forthcode + mPOS (onboard sales software).
Acted as SAP Business Analyst for the development of a customized MM Invoice Module. (Cater / vendor invoice automation tool)
Contributed as a core team member for SAP Ariba implementation and for UAT
Assistant Manager (Bond & Operations)
M/s. Lulu Flight Kitchen (Managed by LSG)
10.2012 - 08.2019
Company Overview: (Managed by LSG Lufthansa Service Holding AG)
Prepare and present management information systems for upper management, enabling informed decision-making.
Assist in drafting and finalizing annual/monthly contracts and tenders for suppliers and airlines in collaboration with the General Manager.
Ensure overall responsibility for managing equipment and materials for clients, including tracking usage and maintaining inventory levels.
Generate weekly, fortnightly, and monthly reports for customer airlines, ensuring transparency and accountability.
Manage catering equipment for various airlines, ensuring compliance with industry standards and safety protocols.
Develop, implement, and update SOPs for operational activities such as ramp safety, marshalling, and vehicle movement.
Conduct induction and refresher training programs for operational associates to enhance skills and compliance with safety regulations.
Respond to queries from customer airlines regarding catering reports and provide timely solutions to any issues raised.
Assist the Human Resource Manager in recruitment processes and manage employee rosters and leave plans.
Sr. Bonded Store Supervisor
The Muthoot Sky Chef
07.2005 - 10.2012
Prepare and maintain documentation for statutory audits conducted by the Comptroller and Auditor General of India and Customs Revenue Audit.
Oversee the management of imported duty-free items in the airlines bonded stores, ensuring compliance with customs regulations.
Negotiate contracts and terms of sale with suppliers, managing grievances and ensuring a steady supply of materials.
Conduct market and delivery system analyses to assess material availability and identify potential suppliers for future needs.
Maintain communication with customs officials, ensuring all documentation is accurate and timely for the renewal of licenses and bond documents.
Monitor quality and hygiene standards through HACCP audit plans, ensuring compliance with all relevant regulations.
Prepare budgets and conduct fixed asset inventories, ensuring efficient utilization of resources.
Implement initiatives to enhance the efficiency of operations and ensure on-time delivery of catering to customer airlines.
Education
Bachelor of Computer Application -
Alagappa University
MBA - Logistics and Supply Chain Management
UPES (Distance Education)
Skills
Independently motivated
Father's Name
Mr. Dhineshwaran
Training
First Aid Training, St. Johns Ambulance
ISO 14000 Auditor Training
SAP Material Management and Sales & Distribution
HACCP Training
Basic Life Support and First Aid Training, USHA Fire Safety, Chennai
Fire and Safety Training, CIAL Academy, Cochin International Airport
Senior Manager, Flight Quality Assurance at Air Asia India (Air India Express)Senior Manager, Flight Quality Assurance at Air Asia India (Air India Express)
Financial Accountant at Air India & Air India Express (GSA, Head office) Arabian TravelsFinancial Accountant at Air India & Air India Express (GSA, Head office) Arabian Travels