ABILASH GOWDA H E
Bangalore
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Completed my internships with excellent feedback from my employers and passed Bcom degree with 8.9 CGPA.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Associate (Internship)
Federal Bank
Bangalore
06.2025 - 08.2025
- Demonstrated strong communication skills while interacting with customers over the phone, via email, or in person.
- Developed an extensive knowledge of company products, services, and policies to effectively answer customer questions.
Intern
Y C Govind CA firm
Bangalore
06.2024 - 07.2024
- Developed strong organizational and time management skills by completing multiple tasks simultaneously.
- Demonstrated ability to take initiative and work independently on assigned projects.
- Gained practical experience with relevant software and technology.
Education
BCOM - ACCOUNTS AND FINANCE
KRISTU JAYANTI COLLEGE
Bengaluru 08.2022 - 07/2025
PRE-UNIVERSITY COURSE - CEBA
BGS PU COLLEGE
RAMANAGARA, KARNATAKA 08.2020 - 04/2022
SSLC -
MMET SCHOOL
BengaluruSkills
- Tally Prime
- Ms Excel
- Ms PowerPoint
- Finacle
- Customer support
- Team collaboration
- Critical thinking
- Multitasking
- Multilingual
Certification
- Essentials of Digital Statutory e-filing, 07/01/24
- NPTEL-Entrepreneurship, 07/01/24
- E-commerce, 08/01/22
- Basics of stock market, 03/01/23
Accomplishments
- Graduated with distinction in Bachelor of commerce.
- Represented the college cricket team at state level.
- Campus placement in federal Bank.
Languages
- Kannada, Native
- English, Bilingual
- Tamil, Conversational
- Hindi, Fluent
Timeline
Customer Service Associate (Internship)
Federal Bank
06.2025 - 08.2025
Intern
Y C Govind CA firm
06.2024 - 07.2024
BCOM - ACCOUNTS AND FINANCE
KRISTU JAYANTI COLLEGE
08.2022 - 07/2025
PRE-UNIVERSITY COURSE - CEBA
BGS PU COLLEGE
08.2020 - 04/2022
SSLC -
MMET SCHOOL