ABILASHAA HAMEED
Ooty
Summary
To be an asset and an effective individual to serve different range of customers in the most ethical manner in the Hospitality Industry.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Freelancer
Hameed Real Estate
Ooty
06.2021 - Current
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Coordinated appointments to show homes to prospective buyers.
- Provided guidance to clients throughout the entire buying or selling process.
- Responded promptly to client inquiries via phone or email.
Cabin Attendant (Business Class)
Qatar Airways
Doha
04.2017 - 08.2020
- Assisted passengers with seatbelts, stowing baggage, locating seats, and providing blankets and pillows.
- Provided information on aircraft safety procedures to passengers prior to take-off.
- Greeted passengers as they boarded the aircraft and provided assistance throughout the flight.
- Demonstrated emergency equipment and ensured that all passengers had familiarized themselves with it.
- Performed pre-flight checks on oxygen masks, fire extinguishers, first aid kits, life vests, galley equipment, and other emergency equipment.
- Checked for any suspicious activities or objects in the cabin area during flights.
- Verified the accuracy of passenger manifests.
Cabin Attendant
Indigo Airlines
05.2015 - 04.2016
- Ensured safety regulations were followed by passengers and crew members during flight.
- Assisted passengers with seatbelts, stowing baggage, locating seats, and providing blankets and pillows.
- Recorded accurate inventory of items used during each flight such as beverage glasses, cutlery.
- Assisted in resolving customer disputes in a timely manner while maintaining professionalism.
- Provided support in case of medical emergencies on board aircraft.
Front office Executive
Adept Technologies
04.2014 - 04.2015
- Greeted customers, answered inquiries and directed them to the appropriate department.
- Provided customer service support to clients over the phone and in person.
- Organized incoming mail and distributed it accordingly.
Counseling Executive
STC Technologies
02.2013 - 02.2014
- Developed and implemented strategies to increase executive efficiency.
- Established relationships with key partners and vendors to ensure successful project outcomes.
- Created reports summarizing progress against organizational goals and objectives.
Guest Relation Executive
Ambica Empire
- Greeted and welcomed guests upon arrival to ensure a positive first impression.
- Assisted guests with check-in, check-out, and other inquiries in a timely manner.
- Provided exceptional customer service to all guests throughout their stay.
- Resolved guest complaints in a professional and courteous manner.
Education
AS-Level and A-Level in IGCSE University of Cambridge -
Sri Vidhya Academy International Residential School
01.2012
8th to 10th IGCSE University of Cambridge -
Sri Vidhya Academy International Residential School
01.2009
AHTM (Aviation, Hospitality & Travel Management) -
Frankfinn Institute of Airhostess Training
Skills
- Assertive
- Good communication skills
- Leading
- Competitive
- Customer Engagement
- Problem-Solving Aptitude
Achievements Awards
- All-rounder in ATHLETICS
- Won prizes in INTER School SWIMMING competitions
- Won prizes in INTER School MUSIC competitions
- Won prizes in INTER School DRAWING competitions
- Won prizes in CORDINATION and LEADERSHIP
Personal Information
- Height: 160 centimeters
- Weight: 54 kilograms
- Date of Birth: 12/23/93
- Gender: Female
- Nationality: Indian
Languages
- Tamil
- Urdu
- English
- Hindi
Hobbies and Interests
- Playing volleyball and chess
- Travelling to different cultures and exciting places
- Shopping and collecting new things
- Dancing and Painting
- Travelling
Certification
- First Aider
- Airbus 319/320/321/380
- Boeing 787/789//77W/77L
Languages
English
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Tamil
Advanced (C1)
C1
References
References available upon request.
Timeline
Freelancer
Hameed Real Estate
06.2021 - Current
Cabin Attendant (Business Class)
Qatar Airways
04.2017 - 08.2020
Cabin Attendant
Indigo Airlines
05.2015 - 04.2016
Front office Executive
Adept Technologies
04.2014 - 04.2015
Counseling Executive
STC Technologies
02.2013 - 02.2014
Guest Relation Executive
Ambica Empire
AS-Level and A-Level in IGCSE University of Cambridge -
Sri Vidhya Academy International Residential School
8th to 10th IGCSE University of Cambridge -
Sri Vidhya Academy International Residential School
AHTM (Aviation, Hospitality & Travel Management) -
Frankfinn Institute of Airhostess Training