Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
AccountManager

Abin Anto

Analyst
Thrissur

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Also, In Development and implementation of data structures needed for analysis and reporting and Maintain quality service by following organizational standards.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Operational Analyst

First Advantage
Bengaluru
03.2021 - Current
  • Oversaw daily administrative and operational tasks.
  • Worked for verifying criminal Background screening of Job Applicants.
  • Assessed operational performance to identify areas for improvement
  • Supported supervisor and associated team members to maintain system functionality

Customer Service Executive

Supr Infotech Solutions Private Limited
Bengaluru
12.2019 - 03.2020
  • Escalated critical customer issues to supervisor immediately to avoid lost revenue and canceled policies.
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Worked with Customer Service and Product Development departments to enhance overall customer experience.

Customer Support Executive

Bigbasket IRCPL
Bengaluru
11.2018 - 10.2019
  • Built strong relationships with field operations team to support business development opportunities and improve service.
  • Listened to customers' questions and concerns to provide answers or responses.

Education

B.Tech - Applied Electronics And Instrumentation

Jyothi Engineering College
Cheruthuruthy
05.2012 - 05.2016

Skills

Fast learner

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Certification

Competed Post Graduate Diploma in Embedded Systems Design & Development From Cranes Varsity - Embedded System Institute- Bangalore

Hobbies

Sports
Travel
Photography

Timeline

Operational Analyst

First Advantage
03.2021 - Current

Customer Service Executive

Supr Infotech Solutions Private Limited
12.2019 - 03.2020

Customer Support Executive

Bigbasket IRCPL
11.2018 - 10.2019

Competed Post Graduate Diploma in Embedded Systems Design & Development From Cranes Varsity - Embedded System Institute- Bangalore

02-2018

Post Graduate Diploma In Industrial Instrumentation (PGDII) from SMEC Automation PVT.LTD, Ernakulum, Kerala

09-2016

B.Tech - Applied Electronics And Instrumentation

Jyothi Engineering College
05.2012 - 05.2016

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