Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Abinash Aich

Abinash Aich

Bengaluru

Summary

Results-driven Functional Business Analyst with a diverse background in e-commerce and healthcare industries, adept at translating business needs into efficient solutions. Experienced in functional analysis, automation, and manual testing, skilled at optimizing processes for enhanced efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Business Analyst

Harman connected Services
Bangalore
12.2022 - 05.2023
  • Conducted thorough business needs assessments, surveys and workshops, translating requirements into actionable strategies for continuous improvement efficiency and functionality.
  • Transformed high-level business requirements into user stories with precise acceptance criteria
  • Led and supported a team of 7 members in requirement workshops, actively participating in eliciting and documenting essential insights to shape impactful solutions.
  • Collaborated with cross-functional teams to analyze and document business processes, ensuring alignment with organizational goals and objectives.
  • Utilized analytical skills to identify opportunities for process optimization, leading to enhanced productivity and cost-effectiveness.
  • Developed and maintained detailed documentation of functional specifications, facilitating effective communication between business stakeholders and technical teams.
  • Gathered and analyzed users and stakeholders' feedback to drive continuous improvement and enhance the overall user experience.

Senior Functional Analyst

Harman Connected Services
Bangalore
02.2022 - 11.2022
  • Assisted in conducting in-depth functional analysis, gaining hands-on experience in translating business needs into actionable insights.
  • Participated in troubleshooting exercises, developing problem-solving skills to ensure the continuous functionality of critical business systems.
  • Established and nurtured client-facing relationships to determine business needs and drive solution development, improving customer satisfaction.
  • Worked with project teams in implementing and testing systems against requirements for error detection and quality assurance(QA).
  • Work closely with product managers to define and prioritize product features based on business value and customer impact.
  • Resolved Jira tickets with comprehensive bug fixes.
  • Performed end to end testing, UAT testing on salesforce based applications.
  • Worked with project teams in implementing and testing systems against requirements for error detection and quality assurance.

Automation Tester

Sustine Solutions Pvt Ltd
Bangalore
04.2021 - 01.2022
  • Built Data Driven automated test frameworks using selenium, continuously improving test coverage each 6 months.
  • Provided assistance throughout testing phase of product development.
  • Tracked and reported KPI results, exceeding KPI by 20%.
  • Helped to outline Quality Assurance (QA) procedures for consistency and accuracy.

Functional Tester

Sustine Solutions Pvt Ltd
Bangalore
01.2019 - 03.2021
  • Wrote detailed test scenarios and cases, accurately logging errors and defects in comprehensive test reports.
  • Carried out manual test execution, delivering relevant test coverage.
  • Executed manual tests for functionality, usability, compatibility, reliability and performance.
  • Used Agile methodologies to aid team delivery of effective, quality software solutions.
  • Performed end-to-end system tests to asses validity of code changes and system improvements.
  • Developed test plans for new software products, considering use and abuse cases to assess vulnerabilities.
  • Documented, triaged and managed defects in Jira and worked with developers to facilitate timely resolutions.
  • Used Postman for API testing using Json language.

Education

Btech - Electrical Engineering

Heritage Institute of Technology
Kolkata
08-2016

Skills

  • Communication and Stakeholder Management
  • Requirements Gathering
  • Test Planning
  • User Acceptance Testing
  • Market Analysis
  • Agile Methodologies
  • Data Analysis
  • Product management
  • Problem Solving
  • Power BI
  • MS Office: MS Excel, MS PowerPoint
  • Verbal Communication
  • SQL

Certification

  • Product Management Fellowship, Product Space
  • Scrum Master, CareerNinja
  • Agile for Beginners, Great Learning
  • Business Analysis Basics, Simplilearn

Accomplishments

  • Recognized by DCG UK client for impactful contributions to project success. (Harman Connected services)
  • Repeatedly awarded "Employee of the Month" at Sustine for consistent outstanding performance.(Sustine Solution Pvt. LTD)

Timeline

Business Analyst

Harman connected Services
12.2022 - 05.2023

Senior Functional Analyst

Harman Connected Services
02.2022 - 11.2022

Automation Tester

Sustine Solutions Pvt Ltd
04.2021 - 01.2022

Functional Tester

Sustine Solutions Pvt Ltd
01.2019 - 03.2021

Btech - Electrical Engineering

Heritage Institute of Technology

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Abinash Aich