Summary
Overview
Work History
Education
Skills
Banking & Financial Services Domain Knowledge
Certification
Timeline
Generic

Abinash Das

Bangalore

Summary

Results-driven Operations Manager expertise in process optimization, compliance, and risk management. Proven ability to enhance efficiency in complex financial transactions and lead teams to achieve organizational goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Operations Manager

HSBC
Bangalore
09.2023 - Current
  • Manage and execute complex financial transactions related to fixed-income and bond products.
  • Oversee voluntary corporate actions, including interest payments, principal repayments, and restructuring events.
  • Responsible for end-to-end processing of voluntary corporate action events for EMEA markets, including redemptions, coupon payments, repurchase offers, tender and exchange offers, put options, conversions, cash dividends, drawings, and PIK events.
  • Handle corporate action events by interpreting MTNs, DACE notices, and SWIFT messages (MT564/568), validating announcements, reconciling positions, notifying clients/counterparties, sending elections (MT565) to custodians and clearing systems (Euroclear, BONY, BNP), and processing entitlements, and real-time cash payments via SWIFT (MT202, MT103, MT199, MT599).
  • Optimize investment outcomes and mitigate risks by evaluating the impact on bond portfolios.
  • Ensure compliance with regulatory requirements through effective coordination with stakeholders.

Operations Manager

Accenture
Bangalore
11.2022 - 08.2023
  • The process involved handling client queries, reporting outstanding high-value claims/nostros to the risk team of Asset Services, with a valid reason for pending items. Managing deadlines for events and independent decision-making within the stipulated time.
  • Manage the team's governance and performance.
  • Understanding the level of risk, proposing mitigation plans, and partnering with other support teams to resolve requests/issues in a timely manner.
  • Clearly communicate team goals and deliverables, and keep the team updated on changes.
  • Conducting one-on-one sessions with team members at regular intervals to discuss individual performance.
  • Solve increasingly complex problems, and effectively delegate to develop and groom team members for succession planning. Monitored and improved efficiency of processes, team performance, and customer service.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Coordinated cross-departmental communication to enhance workflow and collaboration.

Team Lead

Wells Fargo
Bangalore
08.2020 - 11.2022
  • Facilitated successful migration of processes from US, enhancing operational efficiency.
  • Managed processing activities for team of 12 TMs, ensuring adherence to performance standards.
  • Developed performance improvement strategies, resulting in increased productivity and reduced errors.
  • Addressed queries and escalations from middle office and internal/external clients promptly.
  • Handled email inquiries from Financial Advisors and Money Managers, maintaining clear communication.
  • Reconciled errors from incorrect trade processing, minimizing financial loss.
  • Assisted in training new employees while monitoring current staff productivity.
  • Streamlined workflows to enhance daily operational efficiency.

Global Support Executive

HSBC
Bangalore
06.2018 - 08.2020
  • Facilitated successful migration of processes from Kuala Lumpur, earning recognition for contributions.
  • Handled PD-5 static checks, reconciliations (PD-2/PD-1), and agent reports (Euroclear, BONY DTC/FED).
  • Managed email queries and resolved NOSTRO (TLM) breaks efficiently.
  • Contributed to continuous improvement initiatives through proactive suggestions and problem-solving activities.
  • Resolved client inquiries by employing effective communication and analytical skills.
  • Identified opportunities for enhancement in global support processes.
  • Ensured strict compliance with company policies and operational standards.
  • Collaborated across departments to deliver exceptional customer service.

Financial Analyst

Northern Trust
Bangalore
03.2016 - 06.2018
  • Acquired in-depth knowledge of corporate actions lifecycle and specific event procedures.
  • Processed redemption events in fund master, including Euro clear data extraction and final payments.
  • Executed pre-reconciliations for mandatory and non-mandatory key dates.
  • Conducted post reconciliations for all corporate action events across various markets.
  • Resolved cash and stock exceptions in TLM to ensure accuracy.
  • Addressed queries and escalated issues from middle office and internal/external clients.

Financial Analyst

Accenture
Bangalore
02.2015 - 03.2016
  • Contributed to successful migration of processes from Manila for leading global investment bank.
  • Ensured timely completion of invoice payments in accordance with payment terms.
  • Managed setup and amendment of vendor accounts using SAP, including reconciliation of statements.
  • Closed inactive vendor accounts to maintain database integrity.

Education

Cost Accountancy - Cost Accounting

The Institute of Cost Accountants of India ICMAI
Kolkata, India
04-2014

Bachelor of Commerce - Accounting And Finance

Fakir Mohan University
Balasore, Odisha, India
06-2012

Senior Secondary - Accounting And Finance

Fakir Mohan University
Balasore, Odisha, India
05-2009

Matriculation -

St. Vincent's Convent School
Balasore, Odisha, In
03-2007

Skills

  • Corporate actions processing
  • Risk assessment
  • Regulatory compliance
  • Investment analysis
  • Data reconciliation
  • Effective communication
  • Attention to detail
  • Adaptability
  • Team leadership
  • SQL
  • Jira
  • Excel

Banking & Financial Services Domain Knowledge

  • Custody banking – corporate actions (mandatory events)
  • Investment banking – fixed income, bonds, redemptions (full/partial/early)
  • Brokerage and advisory services – reconciliations, trade corrections, manager liaisons

Systems and applications exposure

  • Bloomberg Terminal, DTCC, Euroclear, TLM
  • SWIFT messaging

Certification

  • Certified Anti-Money Laundering Expert (CAME)
  • NSE's Certification in Financial Markets, the National Stock Exchange of India, Mumbai, India

Timeline

Operations Manager

HSBC
09.2023 - Current

Operations Manager

Accenture
11.2022 - 08.2023

Team Lead

Wells Fargo
08.2020 - 11.2022

Global Support Executive

HSBC
06.2018 - 08.2020

Financial Analyst

Northern Trust
03.2016 - 06.2018

Financial Analyst

Accenture
02.2015 - 03.2016

Cost Accountancy - Cost Accounting

The Institute of Cost Accountants of India ICMAI

Bachelor of Commerce - Accounting And Finance

Fakir Mohan University

Senior Secondary - Accounting And Finance

Fakir Mohan University

Matriculation -

St. Vincent's Convent School
Abinash Das