FCRM ,CRM,UGC,CMS,FINACLE
ABINASH DEKA
Banker
Guwahati
Summary
Dynamic Relationship Manager with extensive experience at ICICI Bank, recognized for cultivating profitable client relationships through exceptional communication and active listening skills. Expertise in cross-selling banking products has consistently surpassed performance metrics and driven revenue growth. Proven negotiation abilities, combined with a strong commitment to customer satisfaction, contribute to achieving and exceeding business objectives. Results-oriented professional dedicated to fostering long-term partnerships that enhance client loyalty and business success.
Overview
3
3
years of professional experience
1
1
Certification
3
3
Languages
Work History
Relationship Manager
ICICI Bank
05.2022 - Current
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Education
Bachelor of Science - Chemistry
Gauhati University
Higher Secondary - AHSEC
Nalbari College
Skills
Business relationship cultivation
Accomplishments
- NPS category award 2022, ICICI BANK
- Service Ambassador award 2023, ICICI BANK
- S+ category award 2024, ICICI BANK
Certification
NISM - National Institute of Securities Market
Software
Hobbies
Reading Articles, Sports, Meeting with new people
Declaration
I declare that the above given information are correct up to my best of my knowledge .
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Relationship Manager
ICICI Bank
05.2022 - Current
Bachelor of Science - Chemistry
Gauhati University
Higher Secondary - AHSEC
Nalbari College
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