ABINASH TAMANG
Cabin Crew Sr
Bangalore
Summary
Energetic and multilingual cabin crew member with dynamic interpersonal skills. Poised and efficient and dedicated to team-driven environment. Over 1.5 years working as part of cabin crew for national airline.
Overview
3
3
years of professional experience
4044
4044
years of post-secondary education
3
3
Languages
Work History
Cabin Crew
AKASA AIR
BANGALORE
02.2024 - Current
- Catered to passengers in business class and economy
- Maintained a professional decorum during work
- Always set ready to think and execute at any emergency
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Led safety demonstrations before each flight, educating passengers on proper use of equipment and emergency exits.
Front Office Manager
LAKME
SILIGURI
01.2023 - 01.2024
- Optimally utilized resources in creating an efficient workplace
- Created every worker digital roster
- Made weekly reports on Sales, AD revenue, and notified meetings for further changes
- Personally headed to Mumbai HQ for upcoming seminars and presented detailed reports from our center
- Made weekly turnover sales on over 30 clients average
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Implemented staff training programs, improving employee performance and team cohesion.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
- Managed reservation inquiries over phone/email/web platforms effectively ensuring full capacity utilization.
- Managed daily room inventory to maximize occupancy rates and revenue generation.
Education
Bachelor of Science - Hospitality and tourism management
SRM University Sikkim
GANGTOK09.2022
High School Diploma -
St. Anthony Convent School
JAIGAON08.2020
Skills
- Rational problem-solving ability
- Emergency response skills
- Experienced in client relations
- Safety compliance knowledge
- Customer support for passengers
- Diversity appreciation
- Regulatory compliance
- Personal grooming
- Emergency response planning
- Proactive problem-solving
Skill / Qualification
- Language literacy
- Safety Awareness
- Teamwork
- Adaptability
- Multicultural
Timeline
Cabin Crew
AKASA AIR
02.2024 - Current
Front Office Manager
LAKME
01.2023 - 01.2024
Bachelor of Science - Hospitality and tourism management
SRM University Sikkim
High School Diploma -
St. Anthony Convent School
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