Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abinaya Jayachandran

Summary

Strategic and results oriented Catalog Manager with over 8 years of Experience in managing large to medium and moderately complex programs across organization. Adept at aligning program objectives with organizational goals to deliver long term improvements and benefits. Proficient in leading cross functional teams, managing dependencies and mitigating risks to ensure successful program outcomes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Catalog Manager

Amazon Development Centre
12.2023 - Current
  • Led a high-caliber team of 20 professionals in comprehensive vendor lifecycle management for the Amazon Fresh platform, including onboarding, profile configuration, sales driven content enhancement, resolution of buyability issues, sourceability validations and consistent service level improvements.
  • Onboarded and operationalized key business programs by analyzing requirements, required expertise, headcount needs and resource availability. Conducted detailed analysis to define ambitious yet achievable targets and presented structured roadmaps with clear milestones and strategies to ensure successful execution and goal attainment. Ensured each initiative was backed by a clear execution strategy, measurable impact and strong return on investments.
  • Effectively tracked and managed program updates for stakeholders, ensuring alignment with targets. Delivered comprehensive data-driven reports through visually engaging dashboards to provide clear leadership visibility and decision making.
  • Drove continuous improvements by fostering a culture of innovation and encouraged the best practices. Monitored solutions performances against key performance indicators (KPIs) and strategically adjusted the approaches to achieve the desired outcomes.
  • Mentored a cross functional team to uphold high standards in product quality, compliance and operational efficiency. Proactively encouraged upskilling to support both individual career growth and program success. Fostered a collaborative team environment that enhanced coordination, issue resolution and boosted employee engagement.

Subject Matter Expert

Amazon Development Centre
03.2021 - 12.2023
  • Led Q4’23 catalog Quality initiative by identifying and fixing 91k Products with certain Buyability issues, driving $24.2M in incremental GMS with 100% quality.
  • Drove resolution of a structurally complex onboarding defect caused by upstream system disconnects between catalog ingestion pipelines, which resulted in large scale Buyability failures. This intervention reinstated over 800 high value ASINs unlocking ~$10M in GMS recovery and elevating Buyable in-stock performances.
  • Facilitate decision making on program trade offs to balance scope, time & HC savings with BU’s while implementing tech solutions. Ensured changes are documented and communicated effectively.
  • Lead key strategic initiatives using Machine learning solutions which includes planning, design, development and release of the product.

Senior Catalog Associate

Amazon Development Centre
09.2018 - 03.2021
  • Implemented a python-based automation solution to normalize shoe size data across marketplace – specific standards in the Amazon catalog, resulting in a 7.1 HC (Headcount) savings.
  • Designed and implemented an automation to identify customer-perceived duplicates in non-sponsored search results improving audit accuracy across US EUS IN & JP MPs. Led SOP integration, training sessions, enabling baseline completion 5 weeks ahead of plan achieving 2 HC savings.
  • Spearheaded the rollout of the RBS Flex QA framework across Amazon nodes, driving proactive error detection & prevention, significantly boosting process quality from 89.94% to 93.49%.
  • Owned key internal and stakeholder reporting to drive transparency, strategic alignment and data driven decision making. Leveraged analytics to influence stakeholders and support optimization initiatives. Acted as the primary point of contact within the workstream serving as a pseudo-SME to guide cross functional collaboration.

Catalog Associate

Amazon Development Centre
11.2016 - 09.2018
  • Expertise in developing and maintaining high-impact landing pages, end-to-end catalog setup, strategic store planning and implementing data driven initiatives to enhance catalog quality and optimize user experience.
  • Collaborated with Vendor Managers and Brand specialists to ensure accurate product categorization and browse node placement, driving increased glance views across the US Marketplace and contributing to $25M in GMS savings.
  • Increased efficiency of associated implementations by implementing various small-scale solutions resulting in 4HC savings.

Education

Engineering -

MNM Jain Engineering College
05-2016

Skills

  • Program Management - Project Management, Vendor & Brand Co-ordination, Selection planning & Launch support, Stakeholder Management, cross-Functional collaboration, GMS Impact Analysis, Communication & Influencing skills
  • Process Improvement – Kaizen & Operational Excellence initiatives, Root Cause Analysis (RCA), ML Operations
  • Technical Skills: Basis of SQL & Python, Advanced Excel, MS Project

Certification

  • Green belt certification six sigma.
  • Making Great Hiring Decision Certified.

Timeline

Catalog Manager

Amazon Development Centre
12.2023 - Current

Subject Matter Expert

Amazon Development Centre
03.2021 - 12.2023

Senior Catalog Associate

Amazon Development Centre
09.2018 - 03.2021

Catalog Associate

Amazon Development Centre
11.2016 - 09.2018

Engineering -

MNM Jain Engineering College

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Abinaya Jayachandran