Abinaya Murugesan
Associate Team Lead
Madurai,TN
Summary
Capable payroll associate committed to keeping accurate Records, ensuring on-time deposits, and maintaining tax compliance. Possesses a natural knack for numerical accuracy and calculating balances. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Associate Team lead
Neeyamo
Madurai
04.2022 - Current
- With 5 years of experience and also trained people to become one
- Analyzing issues with existing discovery deployments, analyzing and resolving the same
- Lead Root Cause Analysis investigations to successfully identify root causes of problems that impact the Capital Markets
- Adopt a culture of continual process improvement and best practice within region, with regional peers in global forums, to ensure processes and tools are effective
- Handling escalated client concerns and complaints and responding per the client
- Seeking a team leader position to utilize my expertise in boosting team spirit and performance in an organization.
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Led team of 20++ members while providing exceptional customer service.
- Coordinated weekly meetings for internal and external groups.
Senior Implementation Specialist
Neeyamo Enterprise Solutions
Madurai, Tamil Nadu
06.2020 - 03.2022
- Handling End to End payroll Integration and Manual process in Payroll automation Contract and department procedures
- Handled Specturn Brands client with 25 countries Integration Automation runs successfully along with regular Responsibilities with 100% accuracy
- Automated payroll processing for 50+ countries by understanding all the processes.
- Focused solutions on industry-specific workflow, client base and protocols, tailoring implementations to client needs.
- Assessed project scope to confirm details and understand customer expectations in advance.
- Suggested solutions to developing problems during project so that correct modifications could be made.
Service delivery executive
Neeyamo Enterprise Solutions
Madurai, Tamil Nadu
11.2017 - 05.2020
- Handling japan country end to end payroll process with 100+ employees, including set up warrant number of payroll date along with statutory reports and compliance.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Education
Bachelor of Business Administration - BBA
Thiagarajar College of Arts And Science
Madurai 01.2014 - 01.2017
HSC - Ecommerce
MRR MAVMM Matriculation Hr Sec School
Madurai 04.2013 - 01.2014
SSLC -
MRR MAVMM Matriculation Hr Sec School
Madurai 04.2011 - 01.2012
Skills
Quick learning & Adaptability
Client and employees Queries handling
Microsoft word, excel, power point
Tally
Leadership
Manual testing
Payroll administration
Performance improvement
Planning and Coordination
Organization and Time Management
Business Development
Training and Development
Additional Information
- AWARDS , Quality Pundit- A Handled Specturm Brands client with 25 countries Integration Automation runs successfully along with regular Responsibilities with 100% accuracy.
- Employee of the month- For taking additional ownership and responsibilities in streamlining the process and Handling issues
- Best Trainer award
- All Day every day award Employee of the year
Timeline
Associate Team lead
Neeyamo
04.2022 - Current
Senior Implementation Specialist
Neeyamo Enterprise Solutions
06.2020 - 03.2022
Service delivery executive
Neeyamo Enterprise Solutions
11.2017 - 05.2020
Bachelor of Business Administration - BBA
Thiagarajar College of Arts And Science
01.2014 - 01.2017
HSC - Ecommerce
MRR MAVMM Matriculation Hr Sec School
04.2013 - 01.2014
SSLC -
MRR MAVMM Matriculation Hr Sec School
04.2011 - 01.2012