Hi, I’m
Abinaya Palanisamy
Sathyamangalam
Summary
Adept at driving sales and exceeding targets, my tenure at Focussed Banking Services honed my skills in upselling and objection handling, alongside fostering strong customer relationships. Leveraging quick thinking and effective communication, I consistently adapted strategies to meet evolving needs, significantly enhancing customer satisfaction and sales outcomes.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
year of professional experience
Work History
Focussed Banking Services
Telesales Executive
11.2023 - 08.2024
Job overview
- Educated customers on product and service benefits, explaining features and answering questions.
- Observed and learned changing customer requirements and adapted sales strategies as needed.
- Provided information about available products and services, membership details, and purchase advantages.
- Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
- Utilized sales techniques to build customer interest and close sales.
Education
Bharathiyar University Coimbatore
Master Of Business Administration from Business Administration
2024
DR.SNS Rajalakshmi College of Arts And ScienceSaravanampatti,coimbatore
Bachelor Of Commerce from Professionals Accounting
2021
University Overview
I have completed my UG at dr.sns Rajalakshmi college of arts and science with 75% .
Skills
- Upselling products
- Closing sales
- Performance tracking
- Sales strategies
- Follow-up calls
- Quick thinking
- Written communication
- Time management
- Customer inquiry and response
- Team building
- Attention to detail
- Records maintenance
- New hire coaching
- Customer service
- Team work
- Problem-solving abilities
- Recruiting and training
- Multitasking Abilities
- Time management abilities
- Service oriented
- Documentation
- Customer engagement
- Sales forecasting
- Analytical skills
- Verbal and written communication
- Stress management
- Active listening
- Call management
- Customer targeting
- Adaptability
- Positive attitude
- Interpersonal skills
- Self motivation
Accomplishments
- Achieved Result through effectively helping with Task.
Languages
English
Upper intermediate (B2)
Tamil
Bilingual or Proficient (C2)
Hindi
Beginner (A1)
Timeline
Telesales Executive
Focussed Banking Services
11.2023 - 08.2024
Bharathiyar University
Master Of Business Administration from Business Administration
DR.SNS Rajalakshmi College of Arts And Science
Bachelor Of Commerce from Professionals Accounting
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