Abinaya Somasundaram
Chennai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills that leads to achieve goals and to use my knowledge and skills for success of myself and the organization
Overview
6
6
years of professional experience
Work History
Analyst Operation
Verifacts Services Private Limited
01.2023 - 04.2024
- Gained Knowledge in address verification of the TCS candidates, for their onboarding activities by conducting verification through the online address portal.
- Worked with the employment verification team and gained knowledge in employment process, by conducting verification through email or by telephonic and close the check within a provided timeline.
- Seek knowledge about the reference verification for the IT projects by getting email confirmation from the Reporting manager or by the colleague of the respective candidate.
- Maintain database system to track and analyze operational data.
Process Advisor
Barclays Global Service Centre
09.2018 - 07.2022
- Handles customer complaints and queries, KYC Identification and verification of customer name and address. Do various kinds of basic checks like deceased Marker, Duplicate checks, IVA and Bankruptcy checks, ID&V.
- Dealing with corporate as well as UK customers an d resolving their queries.
- Involved in Identification and verification of customer's Account
- Worked as process advisor in General data protection Regulation team (GDPR). Involved in basic checks like customer name and address, DOB and LOA signed date.
- Provides FRL's/Statements requested by the customer
- Ability to work under pressure to meet deadlines commitments to provide excellent customer service.
- Supporting other teams while getting critical process during high volumes.
- Collecting and sharing of data, at the time of customer request by ensuring privacy policy to protect personal information.
Education
Bachelor of Commerce - Corporate Secretaryship
JBAS College For Womens
Teynampet, Chennai07.2016
Higher Secondary Examination - Accounts
Sathyaa Mt. Hr. Sec School
Valasaravakkam, Chennai03.2012
Secondary Examination - Mathematics And Computer Science
Sathyaa Mt. Hr. Sec School
Valasaravakkam, Chennai03.2010
Skills
- Analytical Thinking
- MS Excel
- Decision Making
- Documentation And Reporting
- Query solving
Accomplishments
- Received appreciation mail from my team colleague for the support
- Supported for Manager in publishing MI datas on a daily basis
Singing, Art
Learning carnatic singing
Languages
English
Advanced (C1)
Timeline
Analyst Operation
Verifacts Services Private Limited
01.2023 - 04.2024
Process Advisor
Barclays Global Service Centre
09.2018 - 07.2022
Bachelor of Commerce - Corporate Secretaryship
JBAS College For Womens
Higher Secondary Examination - Accounts
Sathyaa Mt. Hr. Sec School
Secondary Examination - Mathematics And Computer Science
Sathyaa Mt. Hr. Sec School
Similar Profiles
JAYALAKSHMI PERUMALJAYALAKSHMI PERUMAL
Deputy Manager at Casagrand Spaceintell Private LimitedDeputy Manager at Casagrand Spaceintell Private Limited
Tarun MuralidharTarun Muralidhar
Software Developer at Reliance Jio Platform LimitedSoftware Developer at Reliance Jio Platform Limited
Priyadharshini RajasekarenPriyadharshini Rajasekaren
Analyst at Verifacts Service Private LimitedAnalyst at Verifacts Service Private Limited