Abin Louis
Cherthala,Alappuzha
Summary
Results-driven business professional with expertise in strategic planning and organisational leadership. Specialises in operational efficiency and team collaboration to meet company objectives. Experienced Senior Travel Agent with ten years in financial management and stakeholder engagement, ensuring sustainable growth while delivering projects on time and within budget.
Overview
1
1
Language
11
11
years of professional experience
Work History
Managing Director
Renaissance Consultancy
Vyttila,Ernakulam,Kerala, India
03.2026 - Current
- Developed successful strategies and policies, meeting organisational needs and implementing improvements.
- Established company targets based on previous performance and predicted forecasts.
- Built successful business culture focused on performance optimisation and goal attainment.
- Monitored operations to keep processes aligned with targets and matching forecasts.
- Cultivated strong industry relationships to promote services and improve business operations.
- Reported successes, failures and new plans to governing body to guide decision-making.
- Authorised the use of teams and materials for specific departments and projects. of teams and materials for specific departments and projects.
- Maintained organisational compliance with all relevant regulations and internal requirements. in compliance with regulations and internal requirements.
Travel Agent
Guiders Mission Tours and Travels
Ernakulam,Kerala, India
08.2015 - 01.2026
- Managed bookings for flights, hotels, and excursions, securing competitive rates and confirming reservations accurately.
- Balanced customer requirements and budgets against travel goals and industry trends to create optimal packages.
- Planned and coordinated all travel for clients based on budgets, departure times and travel needs.
- Managed complex travel bookings, including multi-destination trips and special access arrangements, with meticulous attention to detail.
- Developed travel itineraries for clients based on budgets and client needs.
- Compiled travel information and schedules into clear itineraries and document packages for travellers.
- Cultivated cordial relationships with clients to increase loyalty and retention.
- Advised clients on travel documentation requirements, including visas and passports, for seamless international travel.
- Educated customers about visas and documents required for specific travel destinations.
- Maintained up-to-date knowledge of travel advisories, visa requirements, and health guidelines to inform clients accurately.
- Resolved booking issues and complaints efficiently, minimising inconvenience and maintaining client trust in the agency.
- Reserved tickets, booked accommodations and rental transportation to accommodate needs of customers.
- Printed tickets, passes and brochures for customers and explained terms of each.
- Checked-in passengers for departure, accepted bags and shared important requirements.
Education
Higher National Diploma - Foundation in Travel and Tourism Diploma
Chavara Institute of Managemnt and Media Studies
Ernakulam,Kerala01-2014
Bachelor of Arts - B A Economics
St.Michaels College
Cherthala,Alappuzha,Kerala01-2013
Certificate of Higher Education - Higher Secondary Examination
St,Michale's Higher Secondary School
Vechoor,Kottayam,Kerala01-2010
Certificate of Higher Education - Secondary Scholl Leaving Certificate
Sree Narayana Trusts Higher Secondary School
Cherthala,Alappuzha,Kerala01-2008
Skills
- Team building
- Operations management
- Strategic planning
- Leadership development
- Compliance management
- Business strategy
- Issue resolution
- Travel coordination
- Relationship building
- Team building and training
- Leadership excellence
- Revenue growth
- Financial management
- Executive presence
- Technical proficiency
- Active listening
- Decision making
- Time-management
- Customer Service
- Team Leadership
Languages
English
Intermediate
B1
Interests
- Language Learning & Cultural Study
- Outdoor and Adventure Activities
- Reading and Map Collecting
Timeline
Managing Director
Renaissance Consultancy
03.2026 - Current
Travel Agent
Guiders Mission Tours and Travels
08.2015 - 01.2026
Higher National Diploma - Foundation in Travel and Tourism Diploma
Chavara Institute of Managemnt and Media Studies
Bachelor of Arts - B A Economics
St.Michaels College
Certificate of Higher Education - Higher Secondary Examination
St,Michale's Higher Secondary School
Certificate of Higher Education - Secondary Scholl Leaving Certificate
Sree Narayana Trusts Higher Secondary School