Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Accomplishments
Timeline
Generic
Abiral Gupta

Abiral Gupta

Bengaluru

Summary

Strategic professional offering over 11 years of multicultural experience in driving and leading product business solutions, proposition and improvement, change management, B2B, B2C, and business analysis in Cards and Payments, Settlements, Logistics, Oil and Gas (Settlements), and Energy domains on a regional level. Attained global experience with clients like Royal Dutch Shell (BeNeFrLx), TSYS (Northern America), FedEx (USA), and Global Hitachi. Responsible for creating and executing product backlog within multiple teams, proposing solutions to product enhancement and process improvement methodologies and tools. Successfully proposed Lean ideas for time efficiency and revenue improvement and helped teams migrate from Waterfall to Agile.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Business Solution Consultant

GLoballogic
Bengaluru
03.2021 - Current
  • Created product roadmap and vision by conducting market research and stakeholder interviews.
  • Created and implemented business rules, reducing processing time by 20%.
  • Analyzed user requirements, performed impact analysis, and generated system requirements documents.
  • Proposed solutions to stakeholders by thoroughly understanding business needs through discussions.
  • Conducted gap analysis, proposed enhancements, and created As-Is and To-Be processes, improving efficiency.
  • Defined functional processes and facilitated tech team understanding, resulting in streamlined development.
  • Created BRD and functional documents, along with UML diagrams, reducing project documentation time by 15%.
  • Designed user flow diagrams with 98% accuracy, enhancing user experience and reducing error rates.
  • Developed product backlog, sprint backlog, and sprint planning using Agile methodologies.
  • Generated weekly and monthly reports, providing clear project updates and enhancing stakeholder communication.
  • Proposed product enhancement solutions to stakeholders, resulting in a 25% time savings and 15% revenue increase.
  • Promoted a strong culture of standardized Business Analysis processes, ensuring adherence to global standards.
  • Analyzed and implemented new business and LEAN ideas, resulting in a 20% operational efficiency improvement.
  • Collaborated closely with development, engineering, and QA teams to ensure problem resolution, sharing market research and competitive analysis, resulting in focused team efforts and successful project outcomes.

Lead Business Analyst

Infopro learning
04.2020 - 02.2021
  • Led a complex project with a team of 20 programmers, developers, and analysts.
  • Managed a $5M budget by monitoring expenditure and calculating forecasts.
  • Successfully managed product deliverables and timelines, ensuring on-time project completion.
  • Conducted capacity planning and product review sessions with stakeholders, optimizing resource allocation.
  • Created project scope and detailed project planning documents, aligning with business objectives.

Senior Business Analyst

Tavisca solutions
10.2019 - 04.2020
  • Worked as a proxy product owner and led a team of 7 associates, delivering high-quality products.
  • Set up a new internal settlement system and reconciliation processes for both online and offline transactions.
  • Worked on SMS (Single Messaging System), DMS (Dual Messaging System), and MTI codes.
  • Conducted business process reviews, identifying and addressing gaps/risks in processes.
  • Analyzed workflows to design solutions (as-is to-be analysis), capturing detailed process flows and requirements.
  • Acted as the single point of contact between Project Management and IT groups, from solution planning to fulfillment.
  • Successfully implemented agile practices, improving project delivery speed and quality.
  • Promoted a strong culture of standardized Business Analysis processes, adhering to global standards.
  • Mapped current processes and proposed LEAN ideas, reducing manual efforts and errors by 35%.

Business Analyst

Shell, India
12.2017 - 10.2019
  • Analyzed user requirements, performed impact analysis, and generated system requirements documents.
  • Configured the settlement system for the European region, improving transaction processing efficiency.
  • Created settlement file mapping for card networks and internal settlement processes.
  • Suggested enhancements for the internal settlement process, streamlining operations.
  • Developed settlement processes for business and month-end activities, ensuring accurate financial reporting.
  • Created reconciliation files and supervised the quality and completeness of System Use Cases and BRDs.
  • Efficiently created file mapping for the settlement file, reducing errors and processing time.
  • Created use case diagrams on MS Visio and conducted walkthroughs to ensure stakeholder alignment.
  • Proposed and finalized reconciliation file formats and reports for merchants, enhancing financial accuracy.
  • Collaborated with the project team in solution development and implementation, presenting solutions to stakeholders.
  • Created and reviewed functional test cases, auditing functionality and ensuring high-quality deliverables.
  • Actively participated in data modeling and business modeling, contributing to project success.
  • Single-handedly implemented file mapping for the EU region, improving settlement efficiency.

Senior Business Analyst

TSYS
02.2017 - 12.2017
  • Worked as a proxy product owner to understand requirements and collaborate with business stakeholders for prioritization.
  • Managed the authorization process and set up file processes at the merchant end, ensuring smooth transactions.
  • Worked in RTGS system setup, enhancing real-time gross settlement efficiency.
  • Managed project activities such as requirement gathering, analysis, and documentation, ensuring project success.
  • Prepared test plans for the testing team and performed user acceptance testing, ensuring project readiness.
  • Analyzed and implemented new business and LEAN ideas, improving operational efficiency.
  • Proposed new solutions for product improvement, enhancing product performance.
  • Managed stakeholder expectations, ensuring alignment with project objectives.
  • Conducted detailed meetings with business to gather and analyze requirements, defining customer objectives, business needs, scope, and schedule.
  • Coordinated business process transformation as needed, ensuring seamless transitions.
  • Conducted multiple technical analysis sessions with SMEs and impacted teams, designing solutions to meet business needs.
  • Presented weekly status reports to business stakeholders, providing clear updates and progress tracking.
  • Coordinated with internal and external teams to ensure smooth project operation, facilitating effective communication.
  • Created implementation plans for projects and coordinated meetings during releases, ensuring successful project launches.

Jr. Business Analyst

Syntel
11.2012 - 01.2017
  • Acted as a business analyst and proxy product owner for the enterprise-level deployment of a key pricing and discount approval system.
  • Created and reported project status to stakeholders through various dashboards, ensuring transparency and accountability.
  • Frequently engaged in requirement gathering, documentation, and change management during the requirement process, pre- and post-sign off.
  • Created use case diagrams on MS Visio and conducted walkthroughs on wireframes, ensuring stakeholder alignment.
  • Conducted and coordinated 'Work Product Review' for business requirements and use case scenarios, finalizing artifacts for the initial phase of the SDLC.
  • Engaged with business to freeze approval authorities and consolidate pricing agreements/contracts.
  • Facilitated 'Future State' process design and modeling for clients, delivering process improvement engagements.
  • Planned and scheduled the development of requirements, tracking them to closure during the entire SDLC cycle.
  • Prepared high-level business plan documents after gathering requirements and discussing feasibility with the business.
  • Mapped current business processes and proposed LEAN ideas, increasing revenue by $5M per year.
  • Created business process flows and use case diagrams on MS Visio and PowerPoint, providing a clear understanding for both business and technical teams.

Education

Bachelor of Engineering - Electronics and Communication

Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV)
05.2011

Skills

  • User Acceptance Testing
  • Requirements Gathering
  • Continuous Improvement
  • Strategic Planning
  • Business Analysis
  • Competitive Analysis
  • Product management
  • Business Process Mapping
  • Change Management
  • SDLC - Waterfall
  • Agile - Scrum
  • MS Visio
  • JIRA
  • SQL
  • MS Excel
  • Cards and Payments
  • Settlements
  • Logistics
  • Oil & Gas
  • Energy

Websites

Certification

  • Professional Scrum Product Owner I

Languages

English
First Language

Accomplishments

  • Globallogic- Excellence Award

Timeline

Business Solution Consultant

GLoballogic
03.2021 - Current

Lead Business Analyst

Infopro learning
04.2020 - 02.2021

Senior Business Analyst

Tavisca solutions
10.2019 - 04.2020

Business Analyst

Shell, India
12.2017 - 10.2019

Senior Business Analyst

TSYS
02.2017 - 12.2017

Jr. Business Analyst

Syntel
11.2012 - 01.2017

Bachelor of Engineering - Electronics and Communication

Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV)

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Abiral Gupta