Certified Scrum Master with 8 years of experience in leading cross-functional Agile teams with background of managing to deliver complex projects within set timelines. Demonstrated skill in facilitating daily scrums, sprint planning, and backlog grooming while collaborating with product owners to align team efforts towards business goals. Committed to improving team efficiency, enhancing communication, and promoting a culture of continuous improvement. Successfully steered previous organizations towards agile methodologies by fostering an environment of transparency and trust.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Scrum Master
Tata Consultancy Services
01.2021 - 07.2025
Led cross-functional Agile teams across the SDLC to deliver high-quality software products on time and within scope.
Collaborated with stakeholders to identify business needs and gather requirements for various projects.
I prioritized the backlog, refined it, wrote user stories, and clarified acceptance criteria aligned with business goals with the PO to ensure that critical vulnerabilities were addressed first, following MoSCoW prioritization and risk-based planning.
Facilitated scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives) and tracked processes regularly to enhance team collaboration and communication.
Applied Scrum and Agile methodologies to manage projects and ensure the timely delivery of deliverables.
Educated the team on Agile and Scrum best practices.
Proactively led team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Mentored and coordinated among different teams on Agile and application workflows, unit testing.
Facilitated cross-functional collaboration between developers (VB/Java), testers, and the BAU team to remove blockers related to code access, Veracode scan issues, and release dependencies.
Maintained Jira boards and dashboards for sprint progress tracking, burndown charts, and Veracode remediation status, ensuring transparent communication with stakeholders.
Utilized tools such as JIRA, Confluence, Azure DevOps, and Microsoft Teams for tracking, collaboration, and reporting.
Led user acceptance testing (UAT) to ensure solutions met business requirements and were user-friendly.
Following a 2-week warranty support, reducing post-release incidents by 30%.
Drove continuous improvement by conducting retrospectives to optimize scan-to-remediation cycles and reduce future technical debt.
Key Achievements / Impact:
Reduced security vulnerabilities by 90% within three release cycles through structured remediation and early testing practices.
Improved sprint predictability by 20% using better backlog refinement and story-point estimation, aligned with remediation effort.
Streamlined release process, cutting post-release issues by 30% during the warranty support phase.
Successfully coached the team on Agile and security-first practices, increasing collaboration between BAU and remediation teams.
SQL Developer
Tata Consultancy Services
12.2016 - 12.2020
Designed and developed SQL queries, stored procedures, and functions to support various business processes, including policy, claims, and premium calculations.
Enhanced database performance by optimizing SQL queries and indexing strategies.
Collaborated with business analysts to translate client requirements into efficient database solutions and reporting logic.
Designed and developed customized extract, transform, and load (ETL) applications per client specifications.
Coordinating deployment and application release with the DBA and application server team.
Maintained high-quality code standards through rigorous testing and peer code reviews, minimizing potential bugs and security vulnerabilities.
Developed efficient stored procedures for complex business logic, reducing processing time, and improving system stability.
Performed unit testing and coordinated with stakeholders for deliverables, with a good quality product.
Trained junior developers on SQL best practices and coding standards.
Conducted unit testing and peer code reviews to maintain high code quality and minimize production defects.
Coordinated with QA and stakeholders for UAT and production deployment, ensuring timely delivery of high-quality deliverables.
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services