Summary
Overview
Work History
Education
Skills
Languages
Internship / Projects
Timeline
Generic

Abirami S

Chennai

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

3
3
years of professional experience

Work History

Software Engineer

Cognizant Technology Solutions
Chennai
07.2022 - Current
  • Troubleshot and resolved technical issues in production environments promptly.
  • Fetched policy details by connecting to the database through SQL commands.
  • Able to clone the code from GitHub to the RAD application through Git commands.
  • Analyzed code and corrected errors to optimize output.
  • Tracked progress against milestones using project management tools such as JIRA.
  • Utilized ticketing tools, such as ServiceNow, for tracking progress on open tickets.
  • Monitored the production environment using various monitoring tools, such as AppDynamics, ensuring that all services were up and running smoothly.
  • Provided support and guidance on escalated incidents reported by users through ticketing system like ServiceNow
  • Implemented Change Management process in ServiceNow by creating change requests and managing them through approval cycles.
  • Monitored system performance metrics, such as memory usage and CPU utilization, using monitoring tools like AppDynamics.
  • Used the CyberArk application to check the health of application servers and services for all the non-prod and prod regions.

Education

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Velammal Engineering College
Sureapet, Chennai
07-2022

Skills

  • Java
  • SQL
  • Ticketing tools : ServiceNow and Jira
  • File transfer / security tool : FileZilla and CyberArk
  • Monitoring tool : AppDynamics
  • Application server : WebSphere Application Server (WAS)
  • Version control : GitHub
  • Development tool : Rational Application Developer
  • Chubb GPT tool : Prodigy
  • Basics of C/C
  • Jenkins

Languages

Tamil
First Language
English
Advanced (C1)
C1
Hindi
Elementary (A2)
A2
Telugu
Elementary (A2)
A2

Internship / Projects

  • Cognizant provided technical internship program - January 2022 to June 2022
  • eBay Marketplace projects – July 2022 to February 2024
  • Chubb Insurance project - March 2024 to present

Timeline

Software Engineer

Cognizant Technology Solutions
07.2022 - Current

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Velammal Engineering College
Abirami S