Abirami Viswanathan
Chennai
Summary
IT professional with 9+ years proven experience in application development and production maintenance, with a strong grasp of ITSM frameworks and best practices. Currently engaged as a Splunk Developer/Admin for a leading banking client, with a focus on developing efficient SPL queries to deliver tailored dashboards, real-time alerts, and insightful reports that align with dynamic business needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
IT Analyst
Tata Consultancy Service
04.2022 - 01.2026
- Designed, developed, and maintained Splunk dashboards, reports, and alerts to support operational monitoring and business intelligence.
- Created and optimized Splunk queries (SPL) performance monitoring.
- Integrated Splunk with various data sources including Windows, Linux, cloud platforms, and network devices.
- Implemented data on-boarding, parsing, and field extractions using regular expressions and knowledge objects.
- Automated monitoring solutions by configuring alerts, scheduled searches, and reports.
- Collaborated with cross-functional teams (DevOps, Security, IT Operations) to improve incident detection and response times.
- Ensured data integrity, scalability, and performance tuning of Splunk environments.
- Reduced incident resolution time by 50% through automated Splunk alerts and dashboards.
- Built a centralized monitoring solution that consolidated logs from 5+ applications, enhancing visibility across the enterprise.
Senior Software Engineer
CGI Information Systems and Management Consultants
01.2016 - 01.2022
- Worked in Functional Team in the maintenance, enhancement, and support of Supply planning, Logistics and BI applications of Michelin Group.
- Worked on Batch monitoring’s, Incident Managements, Problem Managements, Users Service Request, User access and ad-hoc management on supply planning application.
- Completed end to end application maintenance which includes monitoring status of application batch runs, Handling access request of users, fixing job failures of application by analysing the issues, Debugging and modifying software components, handling Data creations and modifications of source code as per requirement of users.
- Monitored application batch runs using Splunk dashboards. Worked closely with clients to establish problem specifications and system design.
Education
B. TECH - Information Technology
Anna University
03-2016
Skills
- Splunk dashboard/Alert/Report Creation
- SPL
- XML
- Unix
- Autosys
- Service now
- Log analysis
- Data onboarding
- Process automation
- User support
- UNIX shell scripting
- ITIL process implementation
- Data visualization
- SQL
- Oracle PL/SQL
Certification
Splunk Certified Power User, https://www.credly.com/badges/7e40994c-38f7-4eda-ac89-6641e2ab572d/linked_in?t=sttl9v
Timeline
IT Analyst
Tata Consultancy Service
04.2022 - 01.2026
Senior Software Engineer
CGI Information Systems and Management Consultants
01.2016 - 01.2022
B. TECH - Information Technology
Anna University