Abishek Menon

• Coordinated paperwork, updated spreadsheets, and maintained permanent records.
• Implemented policies to reduce cost and eliminate waste.
• Adjusted procedures to maximize department effectiveness.
• Sourced vendors, built relationships, and negotiated prices.
• Monitored and evaluated vendor performance to determine compliance with quality standards.
• Conducted regular research to identify trends and cost saving opportunities.
• Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
• Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.

• Analyzed large amounts of data to find patterns of fraud and anomalies.
• Conducted research and interviews with relevant stakeholders to gather evidence and build case files.
• Analyzed financial statements to identify discrepancies, irregularities and fraudulent activity.
• Interviewed witnesses thoroughly, asking appropriate questions to ascertain critical details about each case.

Managed approximately 30 incoming calls, emails and faxes per day from customers.'

• Used ticketing systems to manage and process support actions and requests.
• Managed high levels of call flow and responded to technical support needs.
• Assisted in development of system security protocols.
• Installed, configured and maintained computer systems and network connections.