Summary
Overview
Work History
Education
Skills
Computer Knowledge
Personal Information
Languages
Timeline
Generic

Abishek Ponnudurai

Chennai

Summary

  • Enthusiastic, people-oriented admin professional, able to work independently or with a team. Continually expanding skills, exploring new technology, and seeking new challenges.
  • Fully capable of learning new technologies and software independently.
  • Excellent personal communication and teaching skills, even with challenging clients.
  • Technically clerical career choice is personally fulfilling.
  • Goal oriented: result achiever and meeting deadlines
  • Transferable Skills.
  • Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Overview

9
9
years of professional experience

Work History

Customer Service Executive

DHL
Chennai
09.2022 - Current

Associate customer service for AT&T

SUTHERLAND GLOBAL SERVICES
11.2021 - 04.2022

Network Support

A4 ENGINEERING & SOLUTIONS
01.2019 - 01.2020

Admin Management

DIVYA DECORS
07.2015 - 12.2018

IT Admin

FTMS GLOBAL
01.2016 - 07.2016

Education

Business Administration

BBA
Chennai
07-2023

Skills

  • Communication
  • Ambitious
  • Teamwork
  • Initiative
  • Leadership
  • Problem solving and decision making
  • Knowledge about Information Technology
  • Customer Relationship Management
  • Issue Escalation

Computer Knowledge

Well versed with major Microsoft (Windows 10) and Mac OS (Mac OS X) Operating systems., Good working knowledge of Microsoft Office, Visual studio, 24/7 Chat assist, Evergent and OPUS.

Personal Information

Date of Birth: 02/12/97

Languages

Tamil
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Arabic
Intermediate (B1)
B1

Timeline

Customer Service Executive

DHL
09.2022 - Current

Associate customer service for AT&T

SUTHERLAND GLOBAL SERVICES
11.2021 - 04.2022

Network Support

A4 ENGINEERING & SOLUTIONS
01.2019 - 01.2020

IT Admin

FTMS GLOBAL
01.2016 - 07.2016

Admin Management

DIVYA DECORS
07.2015 - 12.2018

Business Administration

BBA
Abishek Ponnudurai