ABITRAJ ANCHAN
Mumbai
Summary
Project Management and Operations Specialist with over 10 years of experience driving successful Operations and IT transformations and leading high-performing teams. Proven track record in managing complex migrations (75,000+ Office 365 mailboxes), demerger projects, and operational process improvements for BFSI and insurance clients. Ex-TCS Team Lead with deep expertise in stakeholder management, team leadership, client communication, and data-driven decision-making. Certified Green Belt and Agile professional; currently pursuing PRINCE2 Certification.
Overview
11
11
years of professional experience
1
1
Certification
Work History
IT Project Lead • Jun 2023 – Present
PC Solutions Pvt. Ltd. – Mumbai, India
Mumbai
06.2023 - Current
Developed and implemented project plans, schedules and budgets.
•Coordinated resources to ensure successful completion of projects.
Created project performance reports for management review.
•Assigned tasks to team members and monitored progress.
•Provided guidance and direction to project teams.
•Communicated with stakeholders throughout the life cycle of projects.
•Conducted regular meetings with key personnel to discuss progress and address any issues.
•Managed multiple concurrent projects from initiation through closure phases.
•Analyzed customer requirements in order to develop solutions that meet their needs.
•Maintained accurate records of all project activities including changes, milestones achieved.
•Assembled project teams and assigned individual responsibilities to facilitate on-time completion of planned
tasks
Operations Team Lead (Allianz - US Client)
Tata Consultancy Services (TCS)
Bangalore
07.2014 - 09.2022
- Supervised a team of 15, handling sensitive insurance death claims processes.
- Improved team efficiency through process optimization and cross-training.
- Conducted root cause analysis, and deployed automation to replace manual updates.
- Managed client communications, SLA tracking, and internal audits.
- Received multiple awards for leadership, performance, and commitment.
Education
Bachelor of Business Management - SDM College, Mangalore University
M.L.R.T Gala Pioneer School
Mumbai • India01-2014
Skills
- Project management
- Agile methodology
- Risk assessment
- Budget management
- Stakeholder communication
- Resource allocation
- IT project management
- Office 365, Cloud migrations
- Operations and team leadership
- Process automation and improvement
- Client and stakeholder communication
- Microsoft Excel (macros, pivot tables, VLOOKUP)
- Tools: Outlook, Tableau, SQL (basics), ALIP, CITRIX, OnBase, VS10, Polarion
Certification
- PRINCE2 Practitioner Certified
- Certified Green Belt (3 Projects Completed)
- Agile Certification – Process & Decision Making
- Microsoft Office Specialist: Excel (Advanced Macros & Analysis)
- Typing & Communication Courses Completed
Affiliations
- Travel Vlogger (@abhhi__vlogs, 1M+ views on reel), Fitness, Cycling, Content Creation
Accomplishments
- RNR Award • Team Lead Award • Extra Mile Award
- Top Gun Award • BPS Star Performer • Service with Commitment
PROJECT HIGHLIGHTS
- IMMAST Demerger From Sun pharma : Led creation of standalone IT setup, ensuring business continuity.
- O365 Migration for Bank Of India : Oversaw technical and logistical operations for 75K+ users across India.
- Automation Letters for Allianz Death Claim : Developed a system to auto-generate and send policyholder letters.
- Volume Management : Designed and implemented cross-functional training matrix.
Declaration
- I hereby declare that the information above is accurate and true to the best of my knowledge. Available to join immediately.
Timeline
IT Project Lead • Jun 2023 – Present
PC Solutions Pvt. Ltd. – Mumbai, India
06.2023 - Current
Operations Team Lead (Allianz - US Client)
Tata Consultancy Services (TCS)
07.2014 - 09.2022
Bachelor of Business Management - SDM College, Mangalore University
M.L.R.T Gala Pioneer School
Similar Profiles
Abhijit PatilAbhijit Patil
Deputy Manager – Sourcing at Panasonic life solutions India Pvt Ltd (Mumbai)Deputy Manager – Sourcing at Panasonic life solutions India Pvt Ltd (Mumbai)
Siddhi RathiSiddhi Rathi
Associate at JP Morgan Services India Pvt Ltd, India, MumbaiAssociate at JP Morgan Services India Pvt Ltd, India, Mumbai
Amit Ashok DhruvanshiAmit Ashok Dhruvanshi
Sr. Executive – AR at GEBBS HEALTHCARE SOLUTIONS PVT. LTD. MUMBAISr. Executive – AR at GEBBS HEALTHCARE SOLUTIONS PVT. LTD. MUMBAI
Prashob VengalathPrashob Vengalath
Infra Lead at Marcellus Investment Managers Pvt. Ltd.Infra Lead at Marcellus Investment Managers Pvt. Ltd.
Hemant GirkarHemant Girkar
Senior Officer, Branch Compliance & Audit at Sindhudurg Sahakari Bank Ltd.Senior Officer, Branch Compliance & Audit at Sindhudurg Sahakari Bank Ltd.