Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ABRAHAM LUKOSE

ABRAHAM LUKOSE

RAIPUR

Summary

Dynamic Sr. Sales Executive at Nilkamal Ltd. with a proven track record in contract negotiation and revenue growth. Expert in market research and client engagement, I excel at identifying customer needs and developing strategic sales plans that enhance profitability. Adept at using CRM tools to drive performance and build lasting relationships.

Overview

17
17
years of professional experience

Work History

Sr. Sales Executive

Nilkamal Ltd.
RAIPUR
06.2007 - 12.2021
  • Negotiated contracts with clients while maintaining profitability goals.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Developed and implemented strategic sales plans to increase revenue and market share.
  • Maintained strong relationships with existing clients by providing prompt responses to inquiries and resolving any issues.
  • Conducted market research to identify potential customers and competitive pricing.
  • Used cold calling and networking to sell products and services.
  • Networked with potential customers, made cold, and warm calls and set up appointments and showcase offerings.
  • Developed new business opportunities and partnerships.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Identified and targeted new business opportunities through market research and analysis.
  • Investigated customer complaints regarding product quality or service delivery.
  • Enhanced product knowledge through continuous learning and professional development activities.
  • Analyzed customer data to identify trends in buying behavior, preferences and needs.
  • Monitored market trends, competitor activities, and product developments to adjust sales strategies accordingly.
  • Created reports detailing sales activities such as weekly, monthly, quarterly results, forecasts, territory analyses .
  • Ensured compliance with sales policies, practices, and legal requirements.
  • Generated leads through cold calling and networking activities.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Utilized CRM software to manage customer interactions and sales processes efficiently.
  • Produced sales documents, finalized deals and filed records.
  • Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
  • Attended industry events, conferences, and tradeshows to network and generate new business leads.
  • Listened to customer needs to identify and recommend best products and services.
  • Managed a portfolio of accounts to achieve long-term success.
  • Identified new business opportunities through research, customer feedback and industry analysis.
  • Contacted current and potential clients to promote products and services.
  • Identified customer needs by asking questions and advising on best solutions.
  • Coordinated with production teams to ensure timely delivery of products or services according to customer specifications.
  • Negotiated contract terms, conditions and pricing for sales.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Managed inventory and supplies to ensure materials were available when needed.

Jr Sales Executive

Prince Containers Ltd.
RAIPUR
05.2005 - 06.2007
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Managed and retained existing client accounts.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Maintained accurate records of customer interactions and transactions.
  • Made outbound sales calls to contact prospective leads, using effective communication skills.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Performed in-depth analysis of customer data to drive sales growth.
  • Identified customer needs by asking questions and advising on best solutions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Responded promptly to emails, voicemails, website inquiries. from prospects.
  • Conducted market research to identify potential leads and opportunities.
  • Created detailed price quotes for clients based on their individual needs.
  • Listened to customer needs to identify and recommend best products and services.
  • Provided timely follow-up on all customer inquiries and requests.
  • Established relationships with existing customers and identified new ones.
  • Participated in team meetings to discuss progress towards goals and objectives.
  • Resolved customer issues in a timely manner while maintaining positive relationships.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Identified needs of customers promptly and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.
  • Utilized various software and tools to streamline processes and optimize performance.

Education

Master of Arts -

Chhattisgarh Autonomus College
Raipur
07-1998

Skills

  • Contract negotiation
  • Sales strategy
  • CRM usage
  • Market research
  • Lead generation
  • Client engagement
  • Data analysis
  • Customer relationship management
  • Revenue growth
  • Problem solving
  • Time management
  • Communication skills
  • Market penetration strategies
  • Closing techniques
  • Competitor analysis
  • Price quote preparation
  • Territory development

Languages

Malayalam
First Language
Hindi
Intermediate (B1)
B1
English
Intermediate (B1)
B1

Timeline

Sr. Sales Executive

Nilkamal Ltd.
06.2007 - 12.2021

Jr Sales Executive

Prince Containers Ltd.
05.2005 - 06.2007

Master of Arts -

Chhattisgarh Autonomus College

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ABRAHAM LUKOSE