ABRARUDDIN AHMAD
SASARAM
Summary
Dedicated receptionist with strong phone etiquette and conflict resolution skills. Experienced in managing front desk operations and enhancing guest experiences through effective communication.
Overview
7
7
years of professional experience
Work History
Receptionist
HOTEL CONCEPT
SASARAM
04.2024 - Current
- Greeted guests warmly and assisted with check-in and check-out processes.
- Managed phone calls, directing inquiries to appropriate departments efficiently.
- Maintained lobby cleanliness and organized front desk materials for guest access.
Receptionist
HOTEL CORPORATE PARK
New delhi
04.2023 - Current
- Greeted guests warmly and assisted with check-in and check-out processes.
- Managed phone calls, directing inquiries to appropriate departments efficiently.
Sales and Marketing Manager
SALE MAN
Sasaram
12.2018 - Current
- Developed marketing strategies to enhance brand visibility and engagement.
- Managed sales team performance through regular training and support sessions.
Education
10TH - 10TH
HIGH SCHOOL RAIPURCHORE ROHTAS
RAIPURCHORE ROHTAS05-2012
Skills
- Customer service
- Reception coordination
- Phone etiquette
- Time management
- Team collaboration
- Event organization
- Marketing strategy
- Conflict resolution
- Sales support
- Organization skills
- Call redirection
- Travel arrangements
- Appointment scheduling
- Documentation and reporting
- Tech-Savvy
- Office management
- Document control
- Basic accounting
- Mail handling
- Office administration
- Reception desk management
- Customer and client relations
- Data entry
- Bookkeeping
- Telephone skills
- Numeric data entry
- Database maintenance
Timeline
Receptionist
HOTEL CONCEPT
04.2024 - Current
Receptionist
HOTEL CORPORATE PARK
04.2023 - Current
Sales and Marketing Manager
SALE MAN
12.2018 - Current
10TH - 10TH
HIGH SCHOOL RAIPURCHORE ROHTAS