Abril Guerrero Gay
Highland
Summary
Currently enrolled at Purdue University Northwest, IN, as a sophomore in college, hHoping to find a summer position. I am bilingual and speak both English and Spanish. I am more than happy to help with translations. Due to my former job positions as a remittance clerk and Dunkin' crew member, I've gained experience with customer service and am always open to growing and learning.
Overview
1
1
year of professional experience
Work History
Crew Member/ Barista
Dunkin' Donuts
Highland
04.2026 - 07.2026
- Ensured cleanliness and organization of work areas and dining spaces to enhance customer experience.
- Engaged in a friendly manner with customers while taking orders
- Prepared and served beverages and food items according to company standards.
- Collaborated with team members to assist customers as quickly as possible in both Dine-in and Drive-Through settings.
Remittance Clerk
La Guelaguetza Services
06.2025 - 08.2025
- Processed remittance transactions accurately and efficiently.
- Assisted customers with inquiries regarding payments, cancellations, and account details.
- Maintained detailed and organized records of all remittance activities in compliance with company policies.
- Communicated with team members for an efficient and effective work environment.
- Honest and meticulous with the process of handling payments and their authenticity.
Education
High School Diploma -
Munster High School
Munster, IN06-2025
Currently Attending
Purdue Northwest University
Hammond, IN01-2029
Skills
- Beverage preparation
- Taking orders
- Transaction processing
- Cleaning and sanitizing
- Customer engagement
- Customer service
- Team collaboration
- Adaptability
- Bilingual
Languages
- English
- Spanish
Timeline
Crew Member/ Barista
Dunkin' Donuts
04.2026 - 07.2026
Remittance Clerk
La Guelaguetza Services
06.2025 - 08.2025
High School Diploma -
Munster High School
Currently Attending
Purdue Northwest University