Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Handled calls and extending support to the clients in bookings of holiday packages.
Maintaining the AHD and Sales conversion.
Handled team to achieve sales targets and database of clients.
Creating a new call script for the executives to pitch in for sale.
Over-achieved the targets set by 120% on an average.
Handled escalations and offering solution by FCR.
Handled Complete Procurement life cycle
Roles & Initiatives
Sales executive: Handling calls and extending support to the clients in bookings of holiday packages.
Senior Procurement Analyst: Complete management of procurement life cycle
Sales Mentor: Managing and training the new hires on product and calling and maintaining the conversion rate.
Sr. Exec Sales and BD: Managing Accounts and converting a lead to sale by constant rapport building. Account Management of clients based on their credibility
Associate Operations Analyst
Arcserve India Software Solutions
Responsible for placing orders and issuing Licenses to the clients
Providing support to the clients in upgrading and activating their Licenses
Submittal of monthly sales report to the higher management in US
Track and record activity of sales and purchase order sheets
Reporting usage of Licenses to the concerned department to keep a tab on subscriptions.
Senior Executive – Sales & Business Development
CADeploy Engineering Pvt Ltd
Prospect for potential new clients and turn this into increased business
Build relationships with new clients
Set up meetings between client decision makers and company’s practice leaders/Principals.
Plan approaches and pitches.
Work with team to develop proposals that speaks to the client’s needs, concerns and objectives.
Work with technical staff to meet customer needs.
Submit weekly progress reports and ensure data is accurate.
Ensure that data is accurately entered and managed within the company’s CRM
Forecast sales targets and ensure they are met by the team.
Track and record activity on accounts and help to close deals to meet these targets
Senior Procurement Analyst
Sears Holding
Completed Manage various procurement projects that include the areas of purchasing, contracting, sourcing, and commodity management.
Understand business objectives so as to generate project information, action items, schedule, and deliverables for the team.
Monitor project progress regularly so as to report project status to procurement management.
Assist team in procurement related activities as needed.
Senior Sales Associate
Teletext Holidays
Responsible for collecting payment for accommodations and transportation from customers
Handles tasks like Planning, arranging, describing and selling promotional travel incentives and itinerary tour packages by various travel carriers.
Books hotels and transportation through phone or by using computer terminal
Provides customer with publications and brochures that contains travel information, like local customs, and foreign country regulations.
Provides information to customer on mode of transportation, financial considerations, travel dates, and accommodations required.
Handles and solves customer queries.
Sales Mentoring
Adroit Neo Tech Solutions Pvt
Mentoring more than 120+ employees on call handling and product.
Achieving the Mentor of the month thrice in a row by achieving the team target by over 150%.
Responsible for maintaining 100% attendance of the team on a regular basis.
Responsible for introducing a new sales pitching script for Inbound Sales calling.
Headed the extra-curricular activity team and organized and managed all the office events.