Abu Imthiyaz Fazil
Project Coordinator
Chennai
Summary
A diligent professional with over 9 years of Client and Team Management experience, adept at strategic planning, scheduling, and efficient implementation to meet client goals and boost project delivery. Eager to contribute significantly to a dynamic team in the capacity of Project Coordinator.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Associate Manager
Integra Software Services Pvt. Ltd.
12.2023 - Current
- Developed and implemented strategies to ensure cost-efficient operations.
- Assisted in developing project plans, timelines, and budgets.
- Monitored progress of projects to ensure timely completion.
- Identified opportunities for process improvements and increased efficiency.
- Collaborated with senior management to develop annual operational plans.
- Implemented customer service standards across all departments in the organization.
- Monitored customer complaints and provided timely solutions to improve customer experience.
- Provided guidance on complex projects ensuring deadlines were met.
- Scheduled meetings with internal stakeholders to review departmental objectives.
- Tracked project milestones and communicated updates to stakeholders.
- Cultivated relationships with external vendors to negotiate favourable terms for services rendered.
- Prioritized and delegated tasks for efficient completion within team environment.
- Work closely with Project Manager for Cost estimation and Project timeline and share the same with the client for approval.
- Handle the project with external vendors and freelancers.
- Monitoring the freelancer/vendor team through calls¸ emails to meet the client TAT.
Lead Associate
Novac Technology Solutions Pvt. Ltd.
04.2021 - 11.2023
- Assisted in developing project plans, timelines and budgets.
- Monitored progress of projects to ensure timely completion.
- Coordinated meetings with stakeholders to discuss project objectives and outcomes.
- Provided regular status updates on project performance to all relevant parties.
- Tracked project deliverables, milestones and tasks assigned to team members.
- Identified potential risks associated with projects and developed mitigation strategies.
- Facilitated communication among cross-functional teams working on various aspects of the same project.
- Performed cost analysis activities to ensure accuracy of budget estimates and expenditures.
- Collaborated with vendors to obtain necessary supplies or services for successful completion of projects.
- Analyzed data from completed projects to identify trends and opportunities for improvement.
- Conducted training sessions for staff on new tools or techniques used in project management.
- Resolved conflicts between team members or other stakeholders involved in the same project.
- Prioritized needs and delegated assignments to simultaneously handle multiple projects.
- Coordinated with department leads to identify and outline solutions to client-specified challenges.
- Produced status reports for customers and senior management.
- Liaised with project managers to evaluate project scope and define milestones and deadlines.
- After project is signed off¸ conduct project closure meeting with the Freelancer/vendor team members to discuss the challenges faced in the project.
- Responsible for communicating effectively with clients to identify needs and evaluate/propose alternative business solutions if necessary.
Project Associate
Lapiz Digital Services Pvt. Ltd.
05.2017 - 03.2021
- Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
- Collaborated with senior leadership on strategic planning initiatives related to future projects.
- Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
- Assessed customer feedback in order to continuously improve service delivery processes or procedures.
- Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
- Work closely with Project Manager for Cost estimation and Project timeline and share the same with the client for approval.
- Monitoring the team with more attention regarding their daily activities to reach the client delivery on time.
- Frequently following up with the client/vendors to complete the project on time¸ if the project is outsourced to vendors and Freelancers.
- Identify potential problems in the project and take appropriate action to complete the project on time.
- Ensuring the project is delivered with 100% quality and as per client requirement.
Journal Editor
Scientific Publishing Services Pvt. Ltd.
01.2014 - 04.2017
- Guiding (planning¸ scheduling¸ assessing¸ communication¸ and escalation) the entire project with editorial bent of mind from receipt of manuscript to final printer files.
- We do background checks of the authors whether they are first-time authors or experienced ones and determine the way to communicate with the authors and guide them through the various stages in production.
- We do a pre-delivery typescript assessment¸ scheduling for copyediting¸ typesetting¸ proofreading¸ artwork creation¸ indexing¸ and communication with authors¸ managing permissions and creating jackets processes. We also work with the client's freelance copy editors/indexers.
- Preparing reports and to maintain a database of all the reviews on the project and organize a regular monthly conference call with the Editorial Manager at the publisher's end.
- Quality check at all stages to ensure to meet all the quality parameters set by the publisher.
Education
Bachelor of Technology - Information Technology
B.S.A Crescent Engineering College
Chennai 04.2001 -
Skills
Customer Rapport
Timeline
Associate Manager
Integra Software Services Pvt. Ltd.
12.2023 - Current
Lead Associate
Novac Technology Solutions Pvt. Ltd.
04.2021 - 11.2023
Project Associate
Lapiz Digital Services Pvt. Ltd.
05.2017 - 03.2021
Journal Editor
Scientific Publishing Services Pvt. Ltd.
01.2014 - 04.2017
Bachelor of Technology - Information Technology
B.S.A Crescent Engineering College
04.2001 -
Similar Profiles
Rashmi MotiwaleRashmi Motiwale
Associate Managing Editor at Integra Software Services Pvt LtdAssociate Managing Editor at Integra Software Services Pvt Ltd
Dr. Judith Sharmila J. (PhD)Dr. Judith Sharmila J. (PhD)
Senior Research Quality Associate at Integra Software Services Pvt LtdSenior Research Quality Associate at Integra Software Services Pvt Ltd
Manjula JudeManjula Jude
Senior Project Manager - Project Management at Newgen Knowledge Works Pvt Ltd, ChennaiSenior Project Manager - Project Management at Newgen Knowledge Works Pvt Ltd, Chennai