Abu Imthiyaz Fazil
Project Coordinator
Chennai
Summary
A diligent professional with over 9 years of Client and Team Management experience, adept at strategic planning, scheduling, and efficient implementation to meet client goals and boost project delivery. Eager to contribute significantly to a dynamic team in the capacity of Project Coordinator.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Associate Manager
Integra Software Services Pvt. Ltd.
2023.12 - Current
- Developed and implemented strategies to ensure cost-efficient operations.
- Assisted in developing project plans, timelines, and budgets.
- Monitored progress of projects to ensure timely completion.
- Identified opportunities for process improvements and increased efficiency.
- Collaborated with senior management to develop annual operational plans.
- Implemented customer service standards across all departments in the organization.
- Monitored customer complaints and provided timely solutions to improve customer experience.
- Provided guidance on complex projects ensuring deadlines were met.
- Scheduled meetings with internal stakeholders to review departmental objectives.
- Tracked project milestones and communicated updates to stakeholders.
- Cultivated relationships with external vendors to negotiate favourable terms for services rendered.
- Prioritized and delegated tasks for efficient completion within team environment.
- Work closely with Project Manager for Cost estimation and Project timeline and share the same with the client for approval.
- Handle the project with external vendors and freelancers.
- Monitoring the freelancer/vendor team through calls¸ emails to meet the client TAT.
Lead Associate
Novac Technology Solutions Pvt. Ltd.
2021.04 - 2023.11
- Assisted in developing project plans, timelines and budgets.
- Monitored progress of projects to ensure timely completion.
- Coordinated meetings with stakeholders to discuss project objectives and outcomes.
- Provided regular status updates on project performance to all relevant parties.
- Tracked project deliverables, milestones and tasks assigned to team members.
- Identified potential risks associated with projects and developed mitigation strategies.
- Facilitated communication among cross-functional teams working on various aspects of the same project.
- Performed cost analysis activities to ensure accuracy of budget estimates and expenditures.
- Collaborated with vendors to obtain necessary supplies or services for successful completion of projects.
- Analyzed data from completed projects to identify trends and opportunities for improvement.
- Conducted training sessions for staff on new tools or techniques used in project management.
- Resolved conflicts between team members or other stakeholders involved in the same project.
- Prioritized needs and delegated assignments to simultaneously handle multiple projects.
- Coordinated with department leads to identify and outline solutions to client-specified challenges.
- Produced status reports for customers and senior management.
- Liaised with project managers to evaluate project scope and define milestones and deadlines.
- After project is signed off¸ conduct project closure meeting with the Freelancer/vendor team members to discuss the challenges faced in the project.
- Responsible for communicating effectively with clients to identify needs and evaluate/propose alternative business solutions if necessary.
Project Associate
Lapiz Digital Services Pvt. Ltd.
2017.05 - 2021.03
- Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
- Collaborated with senior leadership on strategic planning initiatives related to future projects.
- Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
- Assessed customer feedback in order to continuously improve service delivery processes or procedures.
- Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
- Work closely with Project Manager for Cost estimation and Project timeline and share the same with the client for approval.
- Monitoring the team with more attention regarding their daily activities to reach the client delivery on time.
- Frequently following up with the client/vendors to complete the project on time¸ if the project is outsourced to vendors and Freelancers.
- Identify potential problems in the project and take appropriate action to complete the project on time.
- Ensuring the project is delivered with 100% quality and as per client requirement.
Journal Editor
Scientific Publishing Services Pvt. Ltd.
2014.01 - 2017.04
- Guiding (planning¸ scheduling¸ assessing¸ communication¸ and escalation) the entire project with editorial bent of mind from receipt of manuscript to final printer files.
- We do background checks of the authors whether they are first-time authors or experienced ones and determine the way to communicate with the authors and guide them through the various stages in production.
- We do a pre-delivery typescript assessment¸ scheduling for copyediting¸ typesetting¸ proofreading¸ artwork creation¸ indexing¸ and communication with authors¸ managing permissions and creating jackets processes. We also work with the client's freelance copy editors/indexers.
- Preparing reports and to maintain a database of all the reviews on the project and organize a regular monthly conference call with the Editorial Manager at the publisher's end.
- Quality check at all stages to ensure to meet all the quality parameters set by the publisher.
Education
Bachelor of Technology - Information Technology
B.S.A Crescent Engineering College
Chennai 2001.04 -
Skills
Customer Rapport
Timeline
Associate Manager
Integra Software Services Pvt. Ltd.
2023.12 - Current
Lead Associate
Novac Technology Solutions Pvt. Ltd.
2021.04 - 2023.11
Project Associate
Lapiz Digital Services Pvt. Ltd.
2017.05 - 2021.03
Journal Editor
Scientific Publishing Services Pvt. Ltd.
2014.01 - 2017.04
Bachelor of Technology - Information Technology
B.S.A Crescent Engineering College
2001.04 -
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