Abu Talha Raza

Cybersecurity & Compliance | Endpoint Security & Threat Detection

• Directed endpoint and asset management operations for 40,000+ endpoints & servers across a banking environment
• Ensured compliance with ISO 27001, NIST, CIS, RBI Cybersecurity Framework, achieving full audit readiness.
• Achieved a 45% reduction in critical vulnerabilities via Tenable Nessus assessments and remediation.
• Strengthened enterprise security by deploying and managing Trend Micro AV, EDR/XDR
• Conducted system hardening in line with CIS Benchmarks and NIST standards.
• Led patch management initiatives using HCL BigFix, covering mission-critical servers and applications.
• Acted as primary liaison with OEMs, leading technical escalations, audit support, and compliance closure.
• Optimized asset visibility and reporting accuracy by 100% using centralized inventory tools.
• Mentored junior security staff, strengthening incident response coordination with the CISO’s office.

• Project Leadership & Security Frameworks: Led cross-functional teams to successfully execute security initiatives, ensuring alignment with key industry standards such as ISO 27001 and NIST.
  Designed and implemented tailored security frameworks to achieve compliance and enhance organizational risk management strategies.
• Vulnerability & Endpoint Management: Drove a 45% reduction in critical vulnerabilities through the use of Tenable Nessus, enhancing overall risk posture.
  Managed endpoint security solutions with SentinelOne, EDR, and XDR to improve threat detection, response capabilities, and overall system security.
• System Hardening & Regulatory Compliance:
  Reviewed and updated system hardening procedures to ensure adherence to industry best practices and regulatory standards, including CIS Benchmarks and NIST guidelines.
• Patch Management & Incident Coordination:
  Spearheaded the patch management process using HCL BigFix, driving efficient patching across critical systems to mitigate security risks.
  Coordinated incident response efforts, providing timely security status updates and key incident reports to the CISO, ensuring effective communication and swift resolution.

• Endpoint Security Management: Monitored and managed Symantec Endpoint Protection (SEPM) consoles, ensuring comprehensive endpoint security across environments.
  Deployed and configured Endpoint Security agents on Server OS platforms to enhance protection and threat detection.
• Patch Management: Executed patching and upgrades across Linux and Windows servers, as well as client machines, using Altiris to maintain system integrity and minimize vulnerabilities.
• System Hardening & Compliance: Reviewed and improved system hardening practices to ensure compliance with CIS Benchmarks, NIST standards, and relevant regulatory requirements, bolstering security
  posture.
• Policy Development & Configuration: Developed and managed security policies, configured new groups, and deployed GUP Servers to branch locations, strengthening the organization’s security framework.
• Administration & Coordination: Oversaw server inventories and ensured license compliance, collaborating with infrastructure teams and vendors to synchronize patching and security initiatives.
• Security Reporting: Provided timely, detailed security reports and updates directly to the CISO, supporting
  informed decision-making and ensuring effective security governance.

• Technical Support & OS Management : Diagnosed and resolved complex issues across Windows and macOS , installed, configured, and updated OS and applications for optimal performance and security.
• Endpoint Security & Patch Management : Managed endpoint security using Symantec Endpoint Protection (SEPM) Trend Micro Deep Security, deployed and monitored patches via SCCM to ensure system integrity.
• Policy & Configuration : Developed and managed security policies, created new groups, and configured GUP Servers for branch locations.
• Incident Resolution & Customer Support : Provided remote troubleshooting through tools
  like SCCM, TeamViewer, and AnyDesk, handled escalated incidents, and coordinated thirdparty
  vendor interactions to achieve high customer satisfaction.

Field IT Specialist | Desktop, Server & Network Support

• Handling Mumbai Regions in team of support & Services ensure smooth functions & high level of observations of the Smart Class Programs & Systems,
• Handling a team of 6 Resident Engineer, 2 Backup Support, & 15 Smart Class Coordinator
• Overall responsibility to ensure smooth functioning of the Smart class Program & Systems.
• Responsible for maintaining the Hardware, Software & Network infrastructure of the Schools.
• Configure & maintaining Supporting OS & Software’s,
• Configuring & maintaining LAN, WAN & WI-FI network.
• Installing and Configuration of Internet Information Server (IIS)