Organized and detail-oriented professional with over 4 years of experience in administration, customer service, and merchandising. Skilled in documentation, HR support, record keeping, and team coordination. Seeking to contribute to an HR & Administrative Assistant role to support efficient HR operations and employee engagement.
• Assisted customers with orders and ensured smooth daily operations.
• Maintained accurate order and payment records.
• Supported team coordination and café organization.
• Managed cleanliness, safety, and workflow efficiency.
• Managed inventory and daily reports for store operations.
• Coordinated with store teams to support administration and documentation.
• Implemented merchandising and promotional strategies to improve performance.
• Assisted in staff training and workplace organization.
• Processed customer insurance applications and renewals while maintaining accurate records.
• Handled documentation and data entry with attention to detail.
• Assisted in client communication and supported daily office operations.
• Resolved customer inquiries and contributed to team efficiency.
Office Administration & Documentation
HR Support & Onboarding Assistance
Record & Attendance Management
Customer Service & Employee Coordination
Microsoft Office (Word, Excel, PowerPoint, Outlook)
Time Management & Communication Skills
Inventory & File Management
Problem Solving & Team Collaboration
• Office Management & HR Practices
• Technology & Computer Skills
• Traveling & Exploring Cultures
• Volunteering & Community Service
• Administrative Coordination – Supported staff documentation and communication flow.
• Inventory Optimization – Reduced stock issues by 30% through record improvements.
• Customer Data Management – Improved accuracy and organization of client records.