MS Windows Xp
ABY SEBASTIAN
Kerala
Summary
Results-driven Sales Associate experienced in product knowledge and cross-selling strategies that enhanced customer satisfaction and drove sales growth. Optimized operations and improved team productivity through effective sales presentations, contract negotiations, and team training, contributing to increased market share and operational efficiency.
Overview
4
4
Languages
18
18
years of professional experience
Work History
Building Materials Sales Associate
Laspinas Group of Company
03.2019 - Current
- Provided expert product knowledge to customers, enhancing their purchasing decisions and satisfaction.
- Mentored team members on process improvements and best practices, enhancing overall team capability.
- Led weekly sales meetings to discuss performance goals and strategies for increasing market share.
- Implemented training programs to improve team skills and operational effectiveness, contributing to smoother operations.
- Improved store efficiency by implementing new inventory management processes.
- Trained and mentored team members on process improvements and best practices.
- Developed strong team dynamics, fostering a positive work environment for all staff members.
- Cultivated strong team dynamics, creating a positive work environment that supported collaboration and morale.
- Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
Dispatch Supervisor
RKKR Group
12.2008 - 01.2019
- Oversaw daily dispatch operations, ensuring timely and accurate delivery of goods.
- Implemented workflow improvements to enhance team efficiency and reduce delays.
- Coordinated with logistics teams to optimize route planning and resource allocation.
- Fostered effective communication between departments to ensure seamless operations and customer satisfaction.
- Trained and mentored staff on best practices in dispatch management and safety protocols.
- Developed training materials for new employees, streamlining onboarding processes.
Education
Bachelor of Arts - History
Kerala Vidhyalaya
Chennai 04.2001 -
Skills
Product knowledge
Sales presentations
Product demonstration
Sales forecasting
Territory management
Cross-selling strategies
Market trend analysis
Contract negotiations
Customer engagement
Teamwork
Goal oriented
Software
ERP Tally
MS Office 2007
Interests
Yes
Timeline
Building Materials Sales Associate
Laspinas Group of Company
03.2019 - Current
Dispatch Supervisor
RKKR Group
12.2008 - 01.2019
Bachelor of Arts - History
Kerala Vidhyalaya
04.2001 -