Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Websites
Timeline
Generic
Achal Arya

Achal Arya

Noida

Summary

Results-driven management professional with extensive experience in operations and production management across diverse industries. Proven track record in implementing effective organizational development strategies and fostering team building initiatives. Expertise in planning and executing successful production strategies that enhance operational efficiency. Seeking to leverage skills to drive continuous improvement and contribute to organizational success.

Overview

14
14
years of professional experience

Work History

Operations Manager

AgVa Healthcare
Noida
07.2020 - Current
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Collaborated with team leaders on quality audits.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Addressed customer concerns with suitable solutions.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Managed inventory and supplies to ensure materials were available when needed.

Project Coordinator

India Stem Foundation
Haryana
02.2017 - 03.2020
  • Developed and maintained project plans, schedules and budgets to ensure successful completion of projects.
  • Troubleshot and resolved non-technical issues using support documentation and training.
  • Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
  • Identified project needs by reviewing project objectives and schedules.
  • Prepared status reports to communicate progress to stakeholders and management teams.
  • Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
  • Assisted project manager in drafting schedules and related documentation.
  • Created and maintained project documentation to drive transparency with stakeholders.
  • Assessed customer feedback in order to continuously improve service delivery processes or procedures.
  • Generated weekly, monthly, quarterly reports summarizing key performance indicators.
  • Maintained updated knowledge through continuing education and advanced training.

Marketing Manager

Zion Infosystem
Noida
01.2014 - 12.2016
  • Developed and implemented marketing plans for new products.
  • Evaluated the effectiveness of marketing campaigns using analytics tools.
  • Coordinated with sales teams to develop mutual approaches to problems and opportunities.
  • Prepared marketing campaign budgets with finance personnel.
  • Generated ideas to increase sales through creative promotions.
  • Monitored progress and submitted performance reports.
  • Recommended policy changes to improve marketing tactics and strategies.
  • Conducted thorough market research to obtain detailed understanding of consumer needs and trends.
  • Developed and managed digital marketing campaigns.
  • Managed social media presence and directed programs to improve social media reputation and recognition.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Maintained updated knowledge through continuing education and advanced training.

Sales Executive

Vodafone (Vi)
Ghaziabad
02.2011 - 12.2013
  • Greeted and assisted customers to foster positive experiences.
  • Used cold calling and networking to sell products and services.
  • Attended industry events, conferences, and tradeshows to network and generate new business leads.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Produced sales documents, finalized deals and filed records.
  • Trained and mentored junior sales representatives and team members.
  • Managed inventory and supplies to ensure materials were available when needed.

Education

High School Diploma -

Doon Bharti Public School
Faridabad
07-2011

Skills

  • Incident Resolution Coordination
  • Market Research Proficiency
  • Operational Monitoring
  • Compliance Management Skills
  • Production Process Management
  • Budget Forecasting
  • Staff training
  • Billing and Invoice Coordination

Accomplishments

  • Best Sales Executive, Vodafone

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Timeline

Operations Manager

AgVa Healthcare
07.2020 - Current

Project Coordinator

India Stem Foundation
02.2017 - 03.2020

Marketing Manager

Zion Infosystem
01.2014 - 12.2016

Sales Executive

Vodafone (Vi)
02.2011 - 12.2013

High School Diploma -

Doon Bharti Public School

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Achal Arya