Achhe Lal
Retd. Hon' Lieutenant
Agra
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Storekeeper
Indian Army
Delhi
09.1987 - 01.2019
- Received, merchandised and arranged all shop items for visual display.
- Operated forklifts and hand trucks to restock department supply locations.
- Trained and supervised new associates in grocery, produce and administrative departments.
- Assisted customers by answering questions and suggesting merchandise.
- Trained, coached and scheduled employees to improve store upkeep and operations.
- Ordered goods from various vendors to maintain store merchandise levels.
- Issued invoices to request payment from customers every month.
- Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
- Monitored merchandise on shelves and in storage using inventory control system.
- Filled orders by gathering merchandise specified in requisitions.
- Documented shipping and receiving records to confirm receipt of orders.
- Processed and documented all product sales with and to maintain up-to-date stock records.
- Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
- Sorted and placed materials on racks and shelves according to predetermined sequences such as product code and size.
- Arranged products on shelves and in cabinets to maximize space utilization.
- Oversaw warehouse staff by providing instructions and leading daily activities.
Security Training Officer
Indian Army
Delhi
09.1987 - 01.2019
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Education
High School Diploma -
G.B Higher Secondary School
Aliganj,Etah 04.1981 - 05.1982
Senior Secondary - Science Education
DAV School
Aliganj,Etah 04.1983 - 06.1984
Bachelor of Science - Science Education
Ganjdundwara P.G College
Ganjdundwara 05.1986 - 08.1987
Bachelor of Arts - Advance Military Training
IGNOU
Delhi 05.2011 - 06.2012
Bachelor of Arts - Diploma in Inventory Management
Ignou
New Delhi 07.2011 - 12.2012
Skills
Mathematical aptitude
Training and mentoring
Cash Handling
Purchasing and procurement
Visual display arrangement
Inventory tracking and storage
Records Maintenance
Order management
Team leadership and coaching
Maximizing profitability
Strategic thinker
Accurate money handling
Database Management
Personnel development
Bank deposit procedures
Team Building
Hourly shift management
Staff training and development
Store displays
Staff Management
Opening and closing procedures
Affiliations
- Association for Computing Machinery
Certification
Certified SKT in Indian Army for more than 31 years.
Timeline
Certified SKT in Indian Army for more than 31 years.
01-2019
Bachelor of Arts - Diploma in Inventory Management
Ignou
07.2011 - 12.2012
Bachelor of Arts - Advance Military Training
IGNOU
05.2011 - 06.2012
Storekeeper
Indian Army
09.1987 - 01.2019
Security Training Officer
Indian Army
09.1987 - 01.2019
Bachelor of Science - Science Education
Ganjdundwara P.G College
05.1986 - 08.1987
Senior Secondary - Science Education
DAV School
04.1983 - 06.1984
High School Diploma -
G.B Higher Secondary School
04.1981 - 05.1982