ACHINT KUMAR
__________________________
Ajmer,Rajasthan
Summary
A career in an organization, which gives challenge to thrive, and an environment for all round growth where I can use my experience and skills to leverage organizational benefits with enhancement to my knowledge.
Overview
27
27
years of professional experience
Work History
Operations Manager
Olive Infraresorts Pvt Ltd
5 2023 - 1 2024
- Managing all aspects of the resort's operations.
- Engage with the guest in order to gather feedback.
- Ensuring seamless operations by holding daily meetings with all Heads of Departments.
- To facilitate staff training sessions.
- To oversee and ensure the proper management of procurement.
- To review all the stores, purchases, and expenses in order to reduce costs and increase profits.
- Monitoring the daily attendance and salary records of employees on a monthly basis, as well as processing weekly payments for daily wage laborers.
- Supervise all administrative, construction, repair, and maintenance activities while coordinating with relevant government authorities as needed.
Marketing Head
Gunraaj Aqua Pvt Ltd (Sister Concern of CDL)
05.2021 - 03.2023
- To take necessary measures, in order to guarantee a consistent provision of water bottles supply to all the designated railway stations within the panel.
- To ensure prevention of any other packed water brand selling on the assigned railway stations.
- Conduct surprise visits to various railway stations daily, identify illegal stock, report it to the IRCTC, and promptly dispose of it on the spot.
- To ensure adequate availability of water stock among all the distributors.
- To address distributor complaints in accordance with the guidelines set by IRCTC.
- To conduct weekly meeting with the team members & to compile daily sales & stock reports from all the distributors and sent to IRCTC.
Marketing Manager
Chhattisgarh Distilleries Ltd.
09.2016 - 04.2021
- Marketing of Singinawa Jungle Lodge-Kanha, Villa Serenity- New Delhi, Villa Ananta-Goa.
- Responsible for overseeing all operational and administrative tasks at Vapour Bar Exchange-Gurgaon.
- The overall administrative tasks encompass managing accounts, human resources, and procurement for Vapour Bar Exchange.
- To organize gatherings based on the specific event and prevailing market trends.
- Appointed as the project manager for the soon-to-be-opened Vapour Bar Exchange outlet in Ludhiana.
- To compile management information system reports.
Front Office cum Sales Manager
Aakar Lords Inn
05.2011 - 08.2016
- Heading Front Office Operations & Sales
- Acquire fresh corporate clients to boost revenue.
- To organize training sessions for the purpose of updating the team members.
- To carry out daily briefings and monthly meetings with the Front Office.
- To ensure seamless front office operations in compliance with standard operating procedures (SOP).
- To address guest complaints & guest feedback
- To compile management information system reports.
Rooms Division Manager
Hotel Grand Samdareeya
07.2010 - 04.2011
- Heading Front Office, Housekeeping & Sales
- Planning and execution to achieve maximum room revenue
- To prepare packages according to the season
- Capture Corporate and Travel Agent accounts to generate revenue.
- To verify the status of the rooms and guarantee the availability and allocation of each room.
- To organize training sessions for all operational personnel.
- To organize weekly meetings for front office and housekeeping operations and to compile management information system (MIS) reports.
Assistant Manager
Radhakrishna Hospitality Services Pvt. Ltd.
03.2008 - 06.2010
- Responsible for overseeing accommodation operations and providing support to the Manager of operations.
- Managing guest feedback and inquiries.
- To oversee staff training sessions and ensure compliance with policies and standard operating procedures (SOPs).
- To guarantee adherence to induction protocols for all newly hired personnel.
- To compile the duty schedule and create daily operational reports for the purpose of generating monthly and annual reports.
Senior Guest Service Officer
Sayaji Hotels Ltd.
02.2007 - 03.2008
- Assigning rooms to the anticipated guests.
- Supervise the butlers and service sheet in order to uphold the high-quality services provided on the grand floor.
- To ensure seamless operations, coordinate with Housekeeping and F&B department.
- Ensuring the smooth operation of Express check-inn and Express checkouts.
- Addressing and resolving guest grievances and inquiries.
- To uphold daily records and compile MIS reports.
Sr.Front Office Assistant
Hotel Gorbandh Palace
03.2005 - 01.2007
- In charge of overseeing all front desk duties such as welcoming and bidding farewell to guests, handling currency exchange, operating the telephone switchboard, conducting night audits, offering assistance, and managing room bookings.
- To ensure seamless room operations by effective coordination with all other departments.
- To document guest grievances and transmit them to the head of the concern department.
Front Office Assistant
Hotel Le Meridien
10.2003 - 02.2005
- To handle overall front desk activities like check-inn, checkouts, handling cash & forex, EAPBX, night auditing, information and room reservations
- Coordination with all other departments to ensure smooth room operation
- To handle guest complaints and queries
- To maintain log book.
Front Office Assistant
Hotel Maurya Palace
07.2000 - 09.2003
- Managing the process of guest check-in, check-out, and room bookings.
- Managing currency exchange transactions, operating the electronic automated private branch exchange system, conducting nightly audits.
- To generate & compile daily reports
- To accompany the visitor to their assigned accommodations and provide information about the hotel amenities to encourage additional purchases.
Sales Representative
Elegant Ent. (W.W.I.)
08.1996 - 05.2000
- In order to meet the daily sales goals and compile a daily sales report.
Education
Hotel Management Diploma
T.I.M
Jaipur, India07.2003
XIIth
Rajasthan Education Board
Ajmer, India06.1995
Xth
Rajasthan Education Board
Ajmer, India06.1993
Skills
Leadership Skills, Team & Situation Handling, Training, Public Dealing, Govt Compliances, Planning & Execution, Sound Knowledge of Computer & Technology
undefinedPersonal Information
- Father's Name: Shri. Moti Lal
- Date of Birth: 15/12/1978
- Marital Status: Married
Timeline
Marketing Head
Gunraaj Aqua Pvt Ltd (Sister Concern of CDL)
05.2021 - 03.2023
Marketing Manager
Chhattisgarh Distilleries Ltd.
09.2016 - 04.2021
Front Office cum Sales Manager
Aakar Lords Inn
05.2011 - 08.2016
Rooms Division Manager
Hotel Grand Samdareeya
07.2010 - 04.2011
Assistant Manager
Radhakrishna Hospitality Services Pvt. Ltd.
03.2008 - 06.2010
Senior Guest Service Officer
Sayaji Hotels Ltd.
02.2007 - 03.2008
Sr.Front Office Assistant
Hotel Gorbandh Palace
03.2005 - 01.2007
Front Office Assistant
Hotel Le Meridien
10.2003 - 02.2005
Front Office Assistant
Hotel Maurya Palace
07.2000 - 09.2003
Sales Representative
Elegant Ent. (W.W.I.)
08.1996 - 05.2000
Operations Manager
Olive Infraresorts Pvt Ltd
5 2023 - 1 2024
Hotel Management Diploma
T.I.M
XIIth
Rajasthan Education Board
Xth
Rajasthan Education Board
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