Achint Narayan Pandey
Thane,MH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Propriter
Anshumandhanya Textiles Pvt.Ltd
10.2015 - 12.2023
- Gained extensive knowledge in data entry, analysis and reporting.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Learned and adapted quickly to new technology and software applications.
- Developed strong communication and organizational skills through working on group projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend, and holiday shifts.
- Delivered services to customer locations within specific timeframes.
- Demonstrated leadership skills in managing projects from concept to completion.
- Passionate about learning and committed to continual improvement.
Assistant Store Manager
Van Heusen Factory Outlet
03.2011 - 08.2015
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Reduced operational risks while organizing data to forecast performance trends.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Trained and guided team members to maintain high productivity and performance metrics.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Assistant Sales Manager
HDFC Bank
02.2009 - 02.2011
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Built relationships with customers and community to establish long-term business growth.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Trained new associates in successful sales and performance strategies.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.
- Conducted regular team meetings to review progress, address challenges, and motivate staff towards achieving goals.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
Education
MBA - Banking & Finance And Retail Marketing
Annamalai University
Lucknow, India04.2009
Master of Arts - Indian Philosophy
Delhi University
New Delhi, India2006
Bachelor of Arts - BA Pass
Delhi University
New Delhi, India2004
ICOM - Commerce
St Xaviers Collage
Ranchi, India2000
Skills
- Microsoft Office
- Research
- Interpersonal Communication
- Active Listening
- Problem-Solving
- Computer Skills
- Teamwork and Collaboration
- Verbal Communication
- Recordkeeping
- Team Management
- Multitasking Abilities
Custom
I love to travel new places where enjoying, exploring and learning of different type of culture, cuisine, Dresses, folk music etc.
Languages
English
Intermediate (B1)
Hindi
Upper intermediate (B2)
Timeline
Propriter
Anshumandhanya Textiles Pvt.Ltd
10.2015 - 12.2023
Assistant Store Manager
Van Heusen Factory Outlet
03.2011 - 08.2015
Assistant Sales Manager
HDFC Bank
02.2009 - 02.2011
MBA - Banking & Finance And Retail Marketing
Annamalai University
Master of Arts - Indian Philosophy
Delhi University
Bachelor of Arts - BA Pass
Delhi University
ICOM - Commerce
St Xaviers Collage
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