Achyuth Sai Gajji

• Worked closely with the executives to drive customers for fulfillment of the companies’ objectives.
• Created and maintained a strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.
• Mentored junior staff members on best practices for project management and team collaboration skills, fostering a supportive work environment.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Ensuring policy adherence and meeting compliance requirement.
• Convincing customers over Approval rates & other focusing on critical deliverable factors.
• Supporting executives over various cases, guiding them through the process and verifying documents of the customers for the smooth flow of the process.
• Speaking & on-boarding DSAs, connectors into the business.
• Making field visit to various companies for the Open Market Sourcing of files.
• Focusing on the cross-sell business & making customers pay EMI if they fall into buckets.

Key Achievements: Got certificates on collection of Emi from customers on time span given & fulfilled business target on time and as well with cross-sell business in the covid pandemic.

• Company Overview: Virtual care (services)
• Handling customer service, complaints, requests for universal clients of HDFC Bank.
• Handling customer queries holding super premium cards with HDFC Bank.
• Resolving issues of customers.
• Virtual care (services)
• Key Achievements: Providing services to the customers and resolving potential issues.
• Improved team efficiency by streamlining processes and implementing innovative management strategies.
• Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
• Enhanced employee performance by providing regular feedback, coaching, and training opportunities.

• Achieving given Sales no’s through customers in Unsecured Loans business.
• Working closely with Sales, Credit & Operations team for business requirements.
• Convincing customers for the Rate of Interest & others charges.
• Field visit to customers for convincing the customers to opt for the loans.
• Adherence with the policies of the Sales & HR.
• Safeguarding the companies policies through learning & making customers aware of company's way of working.
• Field-visiting customers for the payments of the EMIs whom are in buckets & getting the addendum of the customers signed by customers.
• Working on the Re-structuring customers, analyzing the who want to opt-for & checking with the risk teams whether we can give the customers the Moratorium & Re-structuring plans or not.
• Increased sales revenue by developing and implementing effective sales strategies.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Built long-lasting client relationships through excellent customer service and consistent followups.

• Worked closely with the executives to drive customers for fulfillment of the companies’ objectives.
• Ensuring policy adherence and meeting compliance requirement.
• Convincing customers over Approval rates & other focusing on critical deliverable factors.
• Supporting executives over various cases, guiding them through the process and verifying documents of the customers for the smooth flow of the process.
• Speaking & on-boarding DSAs, connectors into the business.
• Making field visit to various companies for the Open Market Sourcing of files.
• Focusing on the cross-sell business & making customers pay EMI if they fall into buckets.
• Key Achievements: Got certificates on collection of Emi from customers on time span given & fulfilled business target on time and as well with cross-sell business in the covid pandemic.
• Delivered comprehensive training programs for new hires, ensuring a strong understanding of company policies and procedures as well as product knowledge.
• Analyzed sales data to identify areas for improvement, implementing targeted strategies that led to increased performance across all metrics.

• Achieving given Sales no’s through customers in Unsecured Loans business.
• Working closely with Sales, Credit & Operations team for business requirements.
• Ensuring policy adherence and meeting compliance requirement.
• Tracking Approval rate & other critical deliverable.
• Supporting and verifying documents.
• Key achievement: Fulfilling the targets before the time.
• Consistently exceeded individual sales targets by employing persuasive communication skills and expert product knowledge when interacting with customers.
• Assisted in coordinating special events or promotions to increase store visibility within the local market and drive foot traffic during peak shopping periods.

• Worked closely with the executives to drive customers for fulfillment of the companies’ objectives.
• Ensuring policy adherence and meeting compliance requirement.
• Convincing customers over Approval rates & other focusing on critical deliverable factors.
• Supporting executives over various cases, guiding them through the process and verifying documents of the customers for the smooth flow of the process.
• Speaking & on-boarding DSAs, connectors into the business.
• Making field visit to various companies for the Open Market Sourcing of files.
• Focusing on the cross-sell business & making customers pay EMI if they fall into buckets.
• Key Achievements: Got certificates on collection of Emi from customers on time span given & fulfilled business target on time and as well with cross-sell business in the covid pandemic.
• Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
• Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Supervised day-to-day operations to meet performance, quality and service expectations.

• Assisting in the recruitment process.
• Setting of the files of HR department and consolidating them.
• Check files when needed.
• Be a helping hand for HR Manager.
• Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
• Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
• Sorted, organized, and maintained files.
• Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.

• Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
• Strengthened client relationships through regular communication and follow-ups, leading to repeat business.
• Conducted market research to identify potential clients and developed tailored sales strategies.
• Contacted prospective customers through phone calls and emails to develop business.
• Created revenue for about 5 lakh and more.
• Talking with the customers, sending quotations & closing the deal.
• Field sales.
• Traveled over 5000 kilometers in 45 days to 100 different companies.
• Conducted basic market research to identify customer needs.
• Reporting on the sales pattern and service request depending on the region.