Summary
Overview
Work History
Education
Skills
Timeline
Generic

AC Praveen Babu

BPO
Hyderabad

Summary

Dynamic operations supervisor at Genpact with a proven track record in staff evaluation and conflict resolution. Enhanced customer satisfaction through effective communication and meticulous attention to detail. Skilled in budget planning and fostering a collaborative team environment, ensuring compliance with industry standards while promoting employee growth and accountability.

Overview

13
13
years of professional experience

Work History

Supervisor of Operations

Genpact
12.2012 - Current
  • Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Ensured compliance with company policies, industry regulations, and safety standards in daily operations.

Education

Bachelor of Arts - Special English

Railway High School
Guntakal, India
04.2001 -

Skills

Staff evaluation

Timeline

Supervisor of Operations

Genpact
12.2012 - Current

Bachelor of Arts - Special English

Railway High School
04.2001 -

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