Summary
Overview
Work History
Education
Skills
Certification
Awards
Personal Information
Timeline
Generic

Mohammed Ilyas Khan

Hyderabad

Summary

A certified Project Management Professional with successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with stakeholders, monitoring project status and achieving project goals. Detail-oriented team player with strong organizational skills and ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Quality Specialist

ALASILA CX Company
03.2024 - 05.2025
  • Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the projects standards.
  • Monitor project team and provide feedback on the areas that need improvement.
  • Evaluate progress of project teams' performance, quality, etc.
  • Conduct monitoring sessions and communicates changes, updates etc. based on client feedback.
  • Review quality assurance concerns with Team Leaders in a timely and effective manner.
  • Ensure that quality policies and procedures are communicated and followed.
  • Troubleshoot low performing programs and provide suggestions for improvement.
  • Participate in calibration sessions to ensure that all teams are aligned with the set QA guidelines.
  • Complete all required reporting in a timely and effective manner.

Project Coordinator

Alight Solutions
08.2019 - 05.2023
  • Company Overview: Multinational Company
  • Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the Projects standards.
  • Monitor and track project execution as per project plan and scope with Agile delivery methodology (SCRUM)
  • Communicating with internal and external stakeholders to ensure projects are aligned with business goals.
  • Able to prioritize work and determine urgency of tasks. Can be relied on to thoroughly and accurately to complete work on time and follow up on tasks by maintaining a positive attitude.
  • Attending scrum meetings and coordinating communication between the project team and stakeholders throughout the project life cycle.
  • Prepare and share relevant documentation and reports across stakeholders.
  • Ensure that all the Dashboards and Scorecards are updated as per the schedule.
  • Multinational Company

B2 Consultant

LiquidHub a Capgemini Company
06.2017 - 01.2019
  • Company Overview: Multinational Company
  • Act as point of contact to all stakeholders and project team.
  • Training and leading team members to develop their process knowledge.
  • Gathers data, performs analysis, draws conclusions, and presents findings.
  • Strong communication and reporting skills.
  • Taking ownership of critical issues as per their Prioritization.
  • Involved in preparation of shift rosters and teams leave management.
  • Involved in preparing Weekly/Monthly/Quarterly reports and ensure accurate data.
  • Multinational Company

System Support Administrator

Liquid Hub India Pvt Ltd
04.2013 - 10.2016
  • Company Overview: Multinational Company
  • Ensures that network servers are running well and escalate issues if required.
  • To check the functionalities of huge computer network equipment's to cut down any downtime risk.
  • Perform precautionary system maintenance to ensure that the center's systems and network are functioning well.
  • Involved in monitoring and troubleshooting of servers located globally.
  • Review technical documentation and perform solutions to the problems encountered.
  • Multinational Company

Help Desk Analyst

C3i Support Services Pvt Ltd
11.2010 - 03.2013
  • Company Overview: Multinational Company
  • Provided Phone & Remote access technical support to on-site and off-site users.
  • Responsible for upgradations of users Hardware and Software.
  • Diagnose and resolve technical problems reported by the users.
  • Support network connectivity, wireless connectivity, Applications installations, and Support.
  • Communicate with the users and document the problems encountered and update resolution steps performed.
  • Training and supporting members in the team.
  • Ensuring that all call details are captured and entered in the logging software.
  • Multinational Company

Education

Master of Business Administration - Marketing

Osmania University

Bachelor of Technology - Computer Science & Engineering

Jawaharlal Nehru Technology University

Skills

  • Project Management
  • Project Tracking
  • Project Coordination
  • Project Reporting
  • Time Management
  • Leadership
  • Presentation
  • Communication (Written and Verbal)
  • Team Management
  • Problem-Solving
  • Stakeholder Management
  • Attention to Detail
  • Proactive Approach
  • Training and Mentoring
  • MS Project
  • Microsoft Azure Devops
  • Service Now
  • Remedy
  • CRM
  • MS Office

Certification

PMP (Project Management Professional), Certified, 2026-01-01, 2029-12-31

Awards

  • Very Diligent and Effective Award, Alight Solution
  • Pat on the Back Award, Liquid Hub
  • Employee of the Month Awards, 13, C3i Support Services Pvt Ltd

Personal Information

  • Father's Name: Late Gulam Ahmed Khan
  • Gender: Male
  • Nationality: India
  • Marital Status: Married

Timeline

Quality Specialist

ALASILA CX Company
03.2024 - 05.2025

Project Coordinator

Alight Solutions
08.2019 - 05.2023

B2 Consultant

LiquidHub a Capgemini Company
06.2017 - 01.2019

System Support Administrator

Liquid Hub India Pvt Ltd
04.2013 - 10.2016

Help Desk Analyst

C3i Support Services Pvt Ltd
11.2010 - 03.2013

Bachelor of Technology - Computer Science & Engineering

Jawaharlal Nehru Technology University

Master of Business Administration - Marketing

Osmania University

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