Summary

Overview

Work History

Education

Skills

Timeline

Adam Jones

Merrillville,IL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

years of professional experience

Work History

Maintenance Manager

Provincetown Improvement Association

05.2023 - Current

Supervised employee performance, preventive maintenance, and safety.
Procured pricing information from various vendors to support cost-effective purchasing.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Delegated tasks to carefully selected employees in alignment with resource management goals.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.

Plant Logistics Attendant

Synovos

06.2018 - 02.2020

Serve as on-site labor in the logistics area of the storeroom including receiving, stocking, issuing, inventory accuracy, cycle counting, client interface, customer service and computer transaction entry. Also, liaison and point of contact between the client, 3rd party vendors and the company buyers for essential material needs and changes for equipment.

Material Handler

Jupiter Aluminum via Crown Services temp

11.2017 - 04.2018

Loads, unloads, and moves materials within or near plant, yard, or work site, performing any combination of following duties: Reads work order or follows oral instructions to ascertain materials or containers to be moved. Scan band and tag aluminum after proceeded through cold mill.

Department Head Shipping

Home Depot HDE

05.2015 - 10.2017

Freight/Shipping Receiving supervisor: Instruct and train team to unload and pack out product in store. Training includes equipment (Forklift, Order picker etc.), company expectation on product placement and standards. Performed duties in all departments and train employees as needed. Open and close store i.e. closing store registers securing all doors/store vaults and setting and disarming alarms.

GENERAL CONTRACTOR

A&J CONTRUCTION

01.2007 - 01.2017

Lead contractor for commercial and residential property. Trained employees and coordinated third party contractors to complete projects i.e. electricians, plumbers etc.
Managed large-scale construction projects within cost, quality and time constraints,

CALL CENTER T-MOBILE CUSTOMER SERVICE

ANEXTSERVICES

03.2015 - 03.2016

Answering phones from customers professionally and responding to customer inquiries and complaints. Completing call logs and call reports as necessary and updating them in the database. Routing inbound calls to the appropriate resources.

SHIFT SUPERVISOR

SECURITAS

01.2010 - 01.2013

Supervised and trained 50+ employee at client site (BP Whiting). Performed scheduling duties also while filling open shifts as needed without affecting company cost. Conducted employee new hire training for supervisors and employees which also included company policy refreshers. Performed duties in BP emergency call center. Reviewed and filed daily shift reports.

REPAIR: CALL CENTER

ATT/SBC

01.2001 - 01.2007

Conducted in-depth interviews to interpret subscriber’s problems. Implemented test and analyzed trouble in translation and line signatures in phone lines. Test ISDN, T1 and alarm circuit Dispatch field technicians based on troubleshooting results to appropriate locations.