Experienced and effective Area Business Head bringing forth valuable experience and a passion for management. Results-oriented with a proven track record of improving the market position of a company and maximizing opportunities for financial growth. Adept in analytical thinking, strategic planning, leadership, and building strong relationships with business partners. Goal-oriented manager with distinguished experience in sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Clever Senior Business Analyst with 4 years deriving invaluable business intelligence from novel sources. Practiced at discovering and exploiting underutilized resources to expand revenue and new business opportunities. Keen to provide unparalleled business knowledge and peerless data accuracy to accelerate business growth and enhance ongoing performance.
Currently working with Byju’s, as Area Business Head As an Area Business Head, the overall development, performance, and maintenance of the centre’s activities to obtain the maximum efficiency, quality, service, and profitability for the organization.
Key Result Areas:
* To achieve the given revenue and sales targets of the branch Complete Ownership of Sales, Marketing, Operations and Customer/Student Experience for the given centre
* To ensure recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members to ensure targets are met
* To handle branch operations & provide support to all other departments with and related issue
* To handle students' and parents' issues and concerns and give solutions and retain them. Also, to be proactive to reach out to parents for continuous feedback in order to ensure customer satisfaction & optimum results
* To ensure effective branding of the organization and events is done through various mediums as and when required after thorough negotiation with vendors
* To make proper utilization of reports and its effective analysis for Strategic thinking and execution
* To ensure the motivation of the team, coordination between team members and working towards the organizational goal. Takes ownership of the Employees' performance and retention
* To update (Verbally and/or written) your Reporting Manager on a routine basis for all relevant issues in marketing and HO
* To take care of month-wise fee collection. Also, to monitor pending fees and ensure follow- up is done for outstanding payments. Moreover, to ensure that refund and left-out cases are controlled to the minimum