Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Adam Rhoades

Indianapolis

Summary

Career background in Enterprise Strategic Planning, Process Improvement, Portfolio/Program/Project Management, Information Technology, Operations Management, Financial Analysis and Reporting. A highly versatile leader with extensive experience in creating, designing and re-engineering departments to bring value to the organization. Experienced in onboarding and creating partnerships with managed service vendors, third party providers, and consulting organizations. Results driven, excellent communication skills, can work with all levels of an organization, experienced in managing staff, setting and aligning strategic goals and objectives with the ability to facilitate and drive change.

Overview

30
30
years of professional experience

Work History

Executive Director – Project Management Office

IU Health
02.2020 - Current
  • Manage and oversee the entire portfolio of projects for IU Health Information Systems. Responsible for the management of five teams totaling 50+ program and project managers. Includes setting goals and objectives for each department, alignment of strategic priorities to projects, accountable for all budgets and cost centers within the PMO, project execution, system reporting, and integration of initiatives across all levels of the organization.
  • Responsible for creating and building a centralized project management office. Consolidated multiple levels and roles into a singular PMO with common direction, structure, and platform. Divisions of the PMO include, Strategic Projects, Design & Construction Technologies, Clinical & Business Applications, Health Solutions Program Management, and Shared Services.
  • Created centralized project structure that allowed for a clearer ability to manage resources, tracking of actuals, project budget variances, project status, timelines, milestone, return on investment, and key performance indicators.
  • Implementation of ServiceNow Strategic Program Management system to track and manage all projects. (Migrated from Microsoft Project and Smartsheets).
  • Built a change management plan to allow for transparency into project go-lives, new technologies, and changes in applications and processes.
  • Oversight of a portfolio consisting of 100+ projects, including new hospital builds, renovations, applications, new technologies, security initiatives, and improvements in processes.
  • Responsible for the Innovation portfolio of initiatives including, RFP of new technologies, new pilots and testing, along with full implementation across the system.
  • Sponsor and lead the annual PM conference for all delivery roles in the organization. Allowing for continued growth, learning, and networking for individuals in the same job family.

Director IT Portfolio & Demand Management

CNO Financial
01.2014 - 01.2020
  • Oversee and manage the enterprise IT portfolio including all programs/projects, vendor relationships, strategic forecasts, support maintenance, resource allocation, and business demand planning tools. Manage a team of Portfolio Managers and oversee the project competency center of excellence to ensure adherence to methodologies as well as execution of goals and deliverables for both IT and business objectives.
  • Designed and launched the Portfolio Management Office from the ground up. Including leading the enterprise demand management process by integrating a demand management model between the business and technology.
  • Manage the entire IT project portfolio within a managed service environment. Includes aligning projects to strategy, capacity and demand reporting, business strategic roadmap planning and budget oversight using Planview PPM.
  • Provide a rolling 12 month forecast/roadmap that includes resource utilization, planned annual investments, target investment mix, realized gains and efficiencies, as well as the planning of business portfolios in collaboration with IT.
  • Lead and manage prioritization of business initiatives based on strategic alignment, capacity management, and financial investment. Mitigate and recommend solutions for conflict resolution between business priorities.
  • Established Product Delivery Owners for Agile improvements within the Information Technology portfolio.

Director Operations Strategic Planning & Execution

CNO Financial
01.2010 - 01.2014
  • Responsible for the overall delivery and execution of operational strategies, programs, and initiatives to meet enterprise goals and objectives. Drive and implement all change management and continuous improvement strategies
  • Re-engineered the Operations Project Management Office (PMO) to include a team of project managers, Lean Six Sigma belts, system analysts, and business consultants. The team is responsible for all operational process improvements, process efficiencies, staffing utilization/productivity, and operational strategic planning.
  • Managed the impact of all projects within operations to determine effectiveness and quantification of improvements as well as aligning initiatives to key operational metrics and goals.
  • Implemented a management operating system (MOS) to build a foundation for planning, forecasting, and performance indicators for all operational functions including resource management, demand management and prioritization
  • Implemented an enterprise balanced scorecard model used by all departments for monitoring portfolio investments and key performance metrics for all projects.

Director Strategic Initiatives

Anthem, Inc.
01.2005 - 01.2010
  • Lead and manage large scale process improvement events containing multiple project teams to develop and implement best practice policies by reducing costs, improving process speed, eliminating waste, and enhancing customer/business partners' relationships.
  • Consulted with internal teams from National Accounts, Operations, and IT on strategic planning objectives. Develop and provide support on a process improvement strategy for the portfolio of programs.
  • Plan, design, and implement innovative process improvement initiatives, programs, and projects using Lean process design principles, Six Sigma methodology, and Project Management Methodology.
  • Developed and implemented a Program Management system to capture the overall benefit of their portfolio of programs. Included resource allocation, cost/benefit models, financial reporting, and business impact analysis.
  • Developed Best Practice processes and implement key financial metrics and statistical tools. This includes deploying techniques of data measurement, audit analysis, control plans, and statistical quality tools.

Black Belt (PMO) Business Effectiveness

Anthem, Inc.
01.2000 - 01.2005
  • Lead assigned teams through problem solving methodologies, identifying barriers and waste, and taking the necessary action to resolve or escalate issues/problems using Lean techniques and methodologies.
  • Execute projects utilizing Lean Six Sigma tools in conjunction with standard project management methodologies including initiating, planning, executing, monitoring and controlling projects through the entire development lifecycle.
  • Drive improvement deliverables by recommending and implementing process changes to gain efficiencies while ensuring integrity, and quality of the delivery of initiatives.
  • Provided over $50M in direct savings for projects and improvements implemented during time in the position. Provided associates with training, tools and skill sets to continue measuring new processes and find improvements on an ongoing basis.

Manager Operations

Conseco, Inc.
01.1998 - 01.2000
  • Manage financial and contracting operations division with leadership and guidance for a team of financial analysts. Prepare specialized financial reports for monthly, quarterly, and year end budgets. Develop financial models for inventory and staffing variances. Setup of compensation schedules and commission matrices for use by regional marketing companies.
  • Accomplishments and duties include the implementation of three large scale mergers and acquisitions. Create and establish departmental policies and procedures. Implemented a new automation processes and scripting logic that reduced overall budget by 20%, while improving productivity by 25%.

Manager Financial Operations

AIT Laboratories Inc. (Heath TrackRX)
01.1996 - 01.1998
  • Manage and oversee all daily financial operations including payroll, department budgets, inventory management, AP/AR variance reporting, and cash flow analysis.
  • Accomplishments and duties include investment analysis, vendor partnership engagements, third-party consulting, and helping lay the platform to help a start-up company grow by over 200% over a 24-month period in revenue and clients.

Education

B.S - Finance

Indiana University at Indianapolis

Skills

  • Community engagement
  • Project oversight
  • Strategic planning
  • Project management

Websites

Timeline

Executive Director – Project Management Office

IU Health
02.2020 - Current

Director IT Portfolio & Demand Management

CNO Financial
01.2014 - 01.2020

Director Operations Strategic Planning & Execution

CNO Financial
01.2010 - 01.2014

Director Strategic Initiatives

Anthem, Inc.
01.2005 - 01.2010

Black Belt (PMO) Business Effectiveness

Anthem, Inc.
01.2000 - 01.2005

Manager Operations

Conseco, Inc.
01.1998 - 01.2000

Manager Financial Operations

AIT Laboratories Inc. (Heath TrackRX)
01.1996 - 01.1998

B.S - Finance

Indiana University at Indianapolis

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