Adam Roberts
Corydon
Summary
Dynamic leader with proven expertise in operations and marketing management honed at Long John Silver's. Excelled in staff development and stakeholder management, enhancing team performance and customer satisfaction. Innovatively increased safety and profitability, demonstrating exceptional decision-making and clear communication. Skilled in recruiting and mentoring, significantly boosting employee engagement and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
Long John Silver's
04.2023 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
High School Diploma -
Rutherford High School
Panama City, FL01-1999
Skills
- Marketing
- Stakeholder management
- Staff development
- Team leadership
- Decision-making
- Clear communication
- Expense tracking
- Innovation management
- Shift scheduling
- Staff training and development
- Product management
- Operations management
- Emergency response
Certification
ServSafe
Languages
ASL
Limited Working
Timeline
Manager
Long John Silver's
04.2023 - Current
ServSafe
High School Diploma -
Rutherford High School
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