Technical Support Engineer specializing in Track and Trace systems at Propix Technologies Ltd, enhancing operational efficiency through expert installation and troubleshooting of vision inspection systems.
Overview
7
7
years of professional experience
Work History
Technical Support Engineer
Propix Technologies Ltd.
Pune/Bangalore
11.2023 - Current
Executed installation and integration of Track & Trace systems for enhanced visibility.
Diagnosed and troubleshot Vision Inspection and serialization systems to maintain operational standards.
Established software and hardware setups for vision systems, ensuring deployment readiness.
Facilitated end-user training post-installation to promote effective technology utilization.
Conducted AMC visits, generating detailed service reports and resolving customer tickets.
Provided remote assistance for technical challenges, ensuring consistent system performance.
Monitored compliance with global regulations including EU FMD,DSCSA and DGFT IVEDA requirements.
Managed EPCIS events in compliance with GS1 standards, emphasizing data accuracy.
Junior Associate - Production Packing
Pfizer Ltd.
Visakhapatnam
06.2019 - 08.2023
Executed labeling and packaging operations following cGMP.
Maintained documentation (BPR/e-BPR) and ensured serialization compliance.
Operated Optel Vision Systems (L1-L3), including inspection and report management.
Worked on serialization system issues, EPCIS events, and DSCSA standards.
Developed and approved SOPs and URS for serialization operations.
Supported label designing, barcode verification, and aggregation.
Proficient in AMPS, EAMS, SAP MM and WM modules.
Participated in continuous improvement initiatives.
Support and Service Engineer (IT Networking and Vision Inspection System) at M/S. Propix Technologies Pvt LtdSupport and Service Engineer (IT Networking and Vision Inspection System) at M/S. Propix Technologies Pvt Ltd