Summary
Work History
Education
Certification
Personal Information
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Adarsh B K

Adarsh B K

Bengaluru,KA

Summary

Overall 7 years of experience in operations management Proficient in overseeing day-to-day operations and ensuring efficiency Skilled in implementing process improvements to streamline operations Strong background in managing teams and fostering a collaborative work environment Experienced in developing and implementing operational strategies Proven track record of meeting and exceeding operational targets Effective in analyzing data to make informed decisions and drive results Excellent communication and interpersonal skills

Work History

Senior Operations Executive

Pioneer Property Zone Service Pvt. Ltd.
12.2023 - Current
  • Taking care of Entire operations which includes Food court, Housekeeping, Customer satisfaction, Retailer Interaction, Kitchen Audit, maintaining high standards of hygiene throughout the mall, Ensure the optimum deployment in operations, Team handling, Training to staff, following up with retailers with Fit-out process, Business review meeting with retailers, Handling customer complaints and Events planning

Team Leader

Kolath and Co Finance Consulting Pvt. Ltd.
05.2023 - 12.2023
  • Take care of Apollo Sindoori F&B auditing in Bangalore, Mysore, Hyderabad, and Anantha Puram
  • Verify the daily on-site auditors' reports
  • Provide training and input to the on-site auditors
  • Prepare monthly and weekly reports
  • Prepare monthly presentations and submit them to Apollo Sindoori

Floor Manager

Timesol Facility Management Pvt. Ltd.
08.2022 - 05.2023
  • Housekeeping and security management as per deployment
  • Daily basis maintaining soft service roster and update checklist
  • Maintaining floor cleaning
  • Guiding customers wherever necessary
  • Monitoring stock movement within the mall premises as per the set regulations by the mall management
  • Reporting any infrastructure related safety hazards, repairs, renovations to the smile center / concerned departments for information and needful action
  • Attend and report any emergencies / incidents that may occur during mall trading hours
  • Preside as a Floor Marshall should an emergency arise in case of any such instances, for partial or full evacuation
  • Attend and channelize retailer queries& complaints to concerned departments, if any
  • Attend and channelize customer queries & complaints to concerned departments, if any
  • Monitor mall signage is displaying correct information and escalate to make corrections if required
  • Monitor Digital Display functionality and escalate if necessary

Food Court Coordinator

Pioneer Property Zone Service Pvt Ltd.
05.2018 - 03.2021
  • Handling food court cutlery inventory and Stock audit
  • Cross verifying a billing standard and system with kitchen partners
  • Doing cash audit at kitchen level
  • Handling day to day food court activities
  • Conducting Training to HK staff with respect dish wash machine usage, handling cutlery and using HK chemicals
  • Maintaining hygiene in food court and dish wash area as per industry standards
  • Conducting safety & security audit in all the F&B outlets on regular basis
  • Collecting & maintaining counter wise Exhaust cleaning & pest control report Maintaining records
  • Coordinating with maintenance team to resolve maintenance issues
  • Making food court partner to maintain house rule all the time
  • Regularly collecting feedback and Suggestion from the customers
  • Resolving customer complaints at food court and Floor level
  • High focus on customer satisfaction regards food and service
  • Maintained total restaurant cleanliness for every shift and ensured following shift would have a clean facility for transition

Supervisor

Prestige Leisure Resorts Pvt. Ltd
06.2015 - 08.2017
  • Train newly hired cashiers on accounting procedures and company policies
  • Maintain the petty cash
  • Perform bank deposits and withdrawals according to established
  • Ensure customer transactions are processed promptly and accurately

Assistant Store Keeper

Larsen & Turbo Construction Pvt. Ltd.
07.2014 - 04.2015
  • Coordinate the handling of freight, the movement of equipment and necessary minor repairs
  • Maintain receipts, records and withdrawals of the stock room
  • Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control
  • Perform other stock related duties, including returning, packing pricing and labeling supplies

Education

Bachelor of Arts - undefined

Kuvempu University
Shivamogga
01.2011 - 04.2014

PUC - undefined

Govt PUC College Begar
01.2009 - 04.2011

SSLC - undefined

Govt High School
01.2006 - 04.2009

MBA - Hospitality Management (Pursuing)

Global Virtual Academy

Certification

Diploma in Hotel Management, 01/18/24, European Open University

Personal Information

  • Father's Name: Krishnamurthy B
  • Date of Birth: 02/28/1994
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

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Adarsh B K